Head of Custodial & Facilities Services

Aramark; Milford (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

Aramark is seeking a Custodial General Manager to lead custodial and facility support operations within a large manufacturing environment. You will drive safety, cleanliness, and efficiency while meeting client objectives and financial targets.

You will manage a team of supervisors and frontline staff, oversee budgets and scheduling, and ensure compliance with safety and regulatory requirements. The role emphasizes accountability, continuous improvement, and strong client relationships.

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

• Provide leadership and oversight for all custodial and facility support operations within a manufacturing facility.
• Develop and maintain strong client relationships while ensuring service expectations and performance goals are achieved.
• Lead, coach, and develop managers, supervisors, and frontline employees to promote a high-performing team culture. Manage budgets, labor, productivity, and operational costs to achieve financial targets.
• Ensure compliance with all safety, environmental, and regulatory requirements.
• Oversee staffing, scheduling, training, and performance management activities.
• Implement continuous improvement initiatives to enhance service delivery, efficiency, and quality.
• Partner with manufacturing leadership to support production objectives and operational needs.
• Monitor key performance indicators (KPIs) and develop action plans to address opportunities for improvement.
• Manage vendor relationships and oversee contracted services as needed.
• Drive a culture of accountability, safety, and customer service excellence throughout the operation.

Education

Bachelor's degree preferred in Food Service, Hospitality, Facilities or Business Management

Job description

Aramark is seeking a Custodial General Manager to lead custodial and facility support operations within a large manufacturing environment. You will drive safety, cleanliness, and efficiency while meeting client objectives and financial targets.

You will manage a team of supervisors and frontline staff, oversee budgets and scheduling, and ensure compliance with safety and regulatory requirements. The role emphasizes accountability, continuous improvement, and strong client relationships.