Head of Creative Services

Confidential; California; On-site; USD 120,000 - 160,000; Full time

Job summary

A leading furniture manufacturer seeks a Head of Creative Services to lead creative production and content operations. This role involves managing a multidisciplinary team and optimizing workflows to deliver high-quality marketing assets across various channels. Candidates should have extensive experience in creative operations and a strong understanding of retail and DTC marketing.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Paid Vacation

Holidays

Birthday Off

Generous Employee Discount

Professional Development Opportunities

401(k) and Profit Sharing

Life Insurance

Qualifications

• 8–12+ years of experience in creative operations or marketing leadership.
• Proven experience scaling creative production across multiple brands.

Responsibilities

• Lead development of creative assets across various media.
• Manage a high-performing in-house team and oversee external partners.
• Own and manage department budget and vendor relationships.

Skills

Project Management

Creative Operations

Marketing Leadership

Tools

AI Tools

CGI

Job description

We’re a leading furniture manufacturer and house of brands, serving a dynamic mix of wholesale, marketplace, and direct-to-consumer (DTC) channels. Our products reach millions of customers through national retailers, top e-commerce platforms, and our own branded sites. As we expand, we’re building a modern Creative Services team to scale content production and marketing impact across all points of sale.

The Role

We’re seeking a Head of Creative Services to lead all creative production and content operations across our portfolio of brands. This role is responsible for delivering high-quality marketing assets that support wholesale partners, marketplaces like Amazon and Wayfair, and our DTC websites . You’ll manage a multidisciplinary in-house team, optimize creative workflows, and introduce scalable technologies like AI and CGI to meet the needs of a high-volume, multi-channel business.

What You’ll Do

• Lead the development of creative assets across e-commerce, retail, print, packaging, photography, video, CGI, and digital media
• Deliver channel-specific content for wholesale accounts , third-party marketplaces , and owned DTC websites
• Build and manage a high-performing in-house team (design, production, project management) and oversee external creative partners
• Develop efficient processes for creative intake, prioritization, and delivery across multiple internal and external stakeholders
• Own and manage the department budget, resourcing strategy, and vendor relationships with a focus on cost-effectiveness and impact
• Partner with distribution centers and overseas factories to streamline the process of capturing reference photography for new product launches
• Champion the adoption of AI and CGI tools to accelerate asset production, personalization, and localization
• Collaborate with Sales, Ecomm, Marketing, and Product teams to ensure creative is aligned with business goals and brand strategy
• Maintain visual and messaging consistency across all creative assets and customer touchpoints

What You Bring

• 8–12+ years of experience in creative operations, content production, or marketing leadership roles
• Deep understanding of wholesale, retail, marketplace (e.g. Amazon, Wayfair), and DTC marketing requirements
• Proven experience scaling creative production across multiple brands and channels
• Strong organizational, project management, and prioritization skills
• Experience managing creative teams and budgets, with a focus on efficiency and ROI
• Familiarity with CGI / 3D workflows, AI-powered creative tools, DAMs, and process automation
• Experience working with global supply chain partners, factories, or sourcing teams
• Comfortable operating in a fast-paced, high-growth environment with multiple stakeholders
• Health, Dental, Vision, Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• 401(k) and Profit Sharing
• Life Insurance

Ready to scale creative for the future of omnichannel furniture retail? Apply now.

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