Head of Content Ramp Job listing

Financial Narrative; New York (NY); Vor Ort; USD 180.000 - 260.000; Vollzeit

Benefits dieser Stelle

One Medical membership

401k with employer match

Flexible PTO

Fertility HRA

Home-office equipment ordering

Health and Wellness stipend

In-office perks: lunch, snacks, drinks

Zusammenfassung

Ramp is building a media brand and needs a Head of Content to define Ramp’s voice, create repeatable formats, and partner with Social to extend reach.

You’ll lead the content operation across formats, grow audiences, and tie outputs to clear business outcomes while leveraging AI thoughtfully and maintaining a human edge.

Qualifikationen

• Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work.
• Strong editorial judgment and the ability to decide what not to make.
• Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention.
• A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools.
• A track record of building content strategies that drive both brand perception and business outcomes.
• Experience in, or a strong desire to learn about, fintech.

Aufgaben

• Define the voice: Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos.
• Create repeatable media formats: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets.
• Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people.
• Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling.
• Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates.
• Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before.
• Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver.
• Raise the bar: Set the standard for a content organization that will grow under your leadership.

Kenntnisse

Content strategy

Editorial judgment

Media formats

On-camera experience

AI in content

Fintech knowledge

Jobbeschreibung

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

Ramp is building a media brand, not a content calendar.

Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance.

You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think.

We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery.

Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works.

You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently.

Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself.

What You'll Do

• Define the voice:Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos.
• Create repeatable media formats:Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets.
• Grow the audience:Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people.
• Scale with AI:Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling.
• Turn attention into action:Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates.
• Experiment relentlessly:Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before.
• Partner across Ramp:Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver.
• Raise the bar:Set the standard for a content organization that will grow under your leadership.

What You Need

• Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work.
• Strong editorial judgment and the ability to decide what not to make.
• Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention.
• A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools.
• A track record of building content strategies that drive both brand perception and business outcomes.
• Experience in, or a strong desire to learn about, fintech.

Benefits (for U.S.-based full-time employees)

• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $10,000 per year)
• Centralized home-office equipment ordering for all employees
• Health and Wellness stipend
• In-office perks: lunch, snacks, drinks, and more
• Budget for intra-office travel
• Relocation support to NYC or SF (as needed)

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.