Head of Compliance & Legal Counsel

Convoso; Los Angeles (CA); Hybrid; USD 175,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation package

Stock options

Premium employee health benefits

401k with generous match

PTO and holidays

Birthday off

Company events

Job summary

Convoso, a leading AI-powered contact center platform, seeks Head of Compliance & Legal Counsel to own the compliance program and provide hands‑on in‑house legal support. The role covers federal/state telemarketing, messaging, and privacy laws, plus contract review and risk management.

The position collaborates with senior leadership and cross-functional teams, and partners with regulators and telco carriers to minimize risk. Equity and exceptional benefits are included.

Qualifications

• Experience managing corporate compliance programs.
• In-house legal experience preferred.
• Knowledge of federal/state telemarketing and privacy laws.

Responsibilities

• Oversee Convoso's compliance program and related policies.
• Provide day-to-day in-house legal support and contract review.
• Collaborate with Sales, Marketing, Product, IT/Security, Finance and Carrier Relations.
• Work with outside counsel on high-risk matters when needed.

Skills

Compliance program

In-house legal

Contract review

Regulatory knowledge

Cross-functional collaboration

Job description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a “best place to work” company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to betterserve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

The Job:

The Head of Compliance & Legal Counsel owns Convoso’s compliance program and serves as a hands‑on in‑house legal resource to the business. The role oversees compliance with federal and state laws governing telemarketing, teleservices, messaging, and privacy, as well as the rules that apply to contact center software providers and the carriers that carry our customers’ traffic. It also supports day‑to‑day legal needs, including contract review and routine legal questions, and works with outside counsel on specialized or high‑risk matters. The role partners with senior leadership, Sales, Marketing, Product, IT/Security, Finance, and Carrier Relations, and works directly with customers, regulators, and telco carriers to reduce risk and resolve issues early.

What You’ll Be Doing:

Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Other duties will be assigned as required. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Compliance Program

Who You Are:

• Knowledge/Skills/Abilities:

Compensation:

The base salary range is: $175,000 - $210,000

The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company’s compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.

Work Perks Worth The Hype:

• Competitive compensation package
• Stock options
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
• Affordable Vision plan and optional FSA
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
• Your birthday off
• 401k program with generous company match
• No cost Employee Assistance Program and Travel Assistance
• Monthly Gym membership reimbursement
• Monthly credits toward food & beverage
• Company Outings
• On and offsite team building events
• Paid training for departments
• Apple laptop (most roles)
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress
• Daily catered lunches
• Fully stocked kitchen (Dietary restriction-friendly)
• Happy Hours
• Monthly Massages
• On-site Car Wash
• Free Parking

Your California Privacy Rights:

As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.