Head of Communications

EarnIn; Mountain View (CA); Hybrid; USD 208,000 - 254,000; Full time

Job summary

EarnIn is seeking a seasoned Head of Communications to shape the company’s narrative and reputation. You will lead cross-functional messaging for EarnIn’s products, policy initiatives, and B2B efforts, partnering with the CEO to elevate leadership visibility and guide proactive storytelling.

The role demands strategic thinking, cross-functional collaboration, and a proven ability to manage external agencies while delivering clear, measurable communications programs.

Qualifications

• 12+ years in media relations, communications, or public affairs with a track record of success
• Bachelor's degree or equivalent industry experience
• Experience leading external agencies and managing vendor relationships
• Strong written and verbal communication with meticulous attention to detail
• Ability to develop, deploy, and activate multi-channel campaigns with measurable impact
• Experience with policy communications and corporate reputation programs

Responsibilities

• Develop and implement a comprehensive communications strategy across Product, B2B, and Policy.
• Lead a proactive PR program, manage media inquiries, and build journalist relationships.
• Align PR with business milestones and coordinate with stakeholders for timely deliverables.
• Support top-of-funnel marketing initiatives across PR, social, and events.
• Serve as a thought leader on internal communications and executive messaging.
• Mentor the team and manage external agencies and partnerships.
• Collaborate with social marketing to ensure aligned brand messaging.
• Partner with government relations to support policy communications.

Skills

Media relations

Public relations

Public affairs

Agency management

Executive storytelling

Crisis communications

Thought leadership

Cross-functional collaboration

Policy communications

Fintech familiarity

Education

Bachelor's degree

Job description

As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.

We’re fortunate to have an incredibly experienced leadership team, combined with world‑class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world‑class talent onboard to help shape the next chapter of our growth journey.

POSITION SUMMARY

We are seeking an experienced communications professional to serve as Head of Communications. Reporting to the Chief Executive Officer, the Head of Communications will set and guide the strategy for communications across the organization with equal emphasis on identifying reputational risks and proactive storytelling opportunities. This leader will play a key role in supporting top‑of‑funnel awareness and education for EarnIn’s products, B2B offerings, and policy initiatives, while working closely with Marketing on integrated campaign planning and execution. The Head of Communications will also partner closely with the CEO to elevate executive visibility, helping shape and drive a thought leadership platform aligned with the company’s mission and broader narrative.

The ideal candidate is a passionate, organized, and strategically curious individual with a proven track record of creating and executing compelling, clear, and relevant messaging. We're looking for someone who thrives on cross‑functional collaboration, brings creativity and calm under pressure, and is excited to tell stories about simple, innovative products that improve people’s lives.

The US base salary range for this full‑time position is $208,186 - $254,450 + equity + benefits. Our salary ranges are determined by role, level, and location.This is a hybrid position with the expectation of working in our Mountain View office two days per week.

WHAT YOU'LL DO

• Develop and implement a comprehensive communications strategy that aligns with the organization’s overall goals and objectives across Product, B2B, and Policy Comms.
• Build and execute a strategic and proactive PR program. Manage media inquiries, develop and implement media strategies, and cultivate relationships with journalists and other media contacts.
• Align PR strategies with business milestones and work in close partnership with internal stakeholders to ensure timelines and deliverables meet the needs of the business
• Support EarnIn's top‑of‑funnel marketing initiatives across PR, social, influencer, grassroots partnerships, events, community management, etc.
• Serve as a thought leader and expert on internal communication strategies.
• Manage and mentor team members (currently 1).
• Work with and manage external agencies and resources.
• Work closely with the social marketing team to ensure brand and messaging alignment.
• Partner with the government relations team to support policy communications and advocacy efforts.

WHAT WE'RE LOOKING FOR

• 12+ years of experience in media relations, communications, public relations, or public affairs, with a proven track record of success.
• Bachelor's degree or equivalent industry experience.
• Passion for Earnin’s mission.
• Effective interpersonal skills and excellent written and oral communication abilities.
• Experience leading external agencies.
• Demonstrated knowledge in developing, deploying, and activating media & communication campaigns with measurable business impact.
• Demonstrated knowledge in developing strategic and tactical communication plans.
• Extremely strong written and verbal communication skills. Meticulous attention to detail.
• Must be a creative and strategic thinker with good judgment and ability to make independent decisions in a changing environment.
• Consummate team player with a great attitude, happy to assist with all projects.
• Strong discretion and integrity in handling confidential information.Must move projects to timely completion, working with multiple busy executives with competing priorities.
• Excellent organization and time‑management skills, including the ability to multitask, continually reprioritize, and self‑manage deadlines.
• Experience in public policy, political engagement, and/or corporate and private foundations is a plus.
• Thrives in a cross‑functional environment and can effectively collaborate with a wide range of stakeholders and teams.
• Prior Fintech experience preferred; agency, brand, or consultancy is relevant.

At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E‑Verify participant.

EarnIn does not accept unsolicited resumes from individual recruiters or third‑party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Final hiring decisions are made by human interviewers and hiring managers.