Head of Casino Surveillance & Asset Protection

Churchill Downs Incorporated; Salem (NH); On-site; USD 110,000 - 170,000; Full time

Job summary

Churchill Downs Incorporated in Salem, NH, is seeking a Senior Director of Surveillance to lead the department across Rockingham Grand Casino and Chaser’s Poker Room. The role focuses on protecting assets, guests, and employees while maintaining strong internal controls and regulatory compliance.

Responsibilities include building a high-performing team, developing surveillance strategies, coordinating with IT and security, and directing incident response.

Qualifications

• Bachelor's degree in criminal justice or related field required.
• 10+ years progressive experience in surveillance or security.
• Must obtain and maintain a valid gaming license where applicable.
• Strong leadership and budget management abilities.

Responsibilities

• Oversee hiring, training, and development of surveillance staff.
• Plan workloads, assign duties, and evaluate performance.
• Set department standards, objectives, and budget oversight.
• Develop and implement surveillance procedures and internal controls.
• Monitor all property areas via CCTV and other systems.
• Coordinate with IT and security, and vendor partners.
• Investigate incidents and coordinate with law enforcement.
• Ensure compliance with gaming regulations and company policies.
• Liaise with external agencies and senior leadership for improvements.
• Manage programs to reduce loss and injuries.

Skills

Surveillance leadership

Video surveillance analysis

Staff development

Communication skills

Regulatory knowledge

Incident response

Education

Bachelor's Degree in Criminal Justice or related field

Tools

CCTV systems

Digital Video Recorders

Video analytics software

Job description

Churchill Downs Incorporated in Salem, NH, is seeking a Senior Director of Surveillance to lead the department across Rockingham Grand Casino and Chaser’s Poker Room. The role focuses on protecting assets, guests, and employees while maintaining strong internal controls and regulatory compliance.

Responsibilities include building a high-performing team, developing surveillance strategies, coordinating with IT and security, and directing incident response.