Head of Carrier Relations

Trove Group; Saint Louis Park (MN); On-site; USD 150,000 - 230,000; Full time

Job summary

Trove Group in Minnesota is seeking a Head of Carrier Relations to collaborate with sales, marketing, technology, and business units to secure insurance products and help drive sales and revenue goals.

You will own and nurture relationships with existing carriers, identify new partners to expand product coverage (ACA, MedSupp, Life), and negotiate favorable contracts while aligning carrier strategies with business objectives.

Qualifications

• 8+ years in health insurance industry and carrier relations.
• Proven track record negotiating contracts at the C-suite level.
• Experience with ACA, MedSupp and ancillary products.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to lead and develop a team and work cross-functionally.

Responsibilities

• Own and nurture relationships with existing carriers.
• Identify and secure new carrier relationships to expand product coverage and market access.
• Ensure a full footprint of carriers (ACA, MedSupp, Life) to support FMO revenue targets.
• Develop strategies to expand carrier partnerships and improve contract terms.
• Track metrics like submission quality, hit ratios, premium volume, and losses.

Skills

Carrier relations

Contract negotiation

Stakeholder communication

Leadership

Job description

Summary

The Head of Carrier Relations will work with sales, marketing, technology, and the business to secure the necessary insurance products to help Trove Group meet sales and revenue goals. This position will be responsible for identifying and filling gaps in carrier and product availability, negotiating contracts and working with outside carriers to assist in marketing efforts.

• Own and nurture relationships with existing carriers
• Identify and secure new carrier relationships to expand product coverage and market access
• Responsible for ensuring a full footprint carriers are available (including ACA, Supplemental, MedSupp and Life carriers) in order for Trove Group to function as a Field Marketing Organization (FMO) and hit revenue targets
• Develop and implement strategies to expand carrier partnerships, improve contract terms, and enhance the FMO's access to a diverse range of insurance products and markets
• Track and report on key metrics such as submission quality, hit ratios, premium volume, and loss performance to strengthen trust and performance
• Stay current on market trends, carrier appetite shifts, and competitive dynamics
• Work with executive leaders, sales, commissions and operations teams to align carrier strategies with business goals
• Represent the company at industry events to build new relationships and promote reputation
• Meet department attendance requirements, including being prompt and available during scheduled shift
• Perform similar job-related duties and projects as assigned

Summary

The Head of Carrier Relations will work with sales, marketing, technology, and the business to secure the necessary insurance products to help Trove Group meet sales and revenue goals. This position will be responsible for identifying and filling gaps in carrier and product availability, negotiating contracts and working with outside carriers to assist in marketing efforts.

Essential Duties And Responsibilities

• Own and nurture relationships with existing carriers
• Identify and secure new carrier relationships to expand product coverage and market access
• Responsible for ensuring a full footprint carriers are available (including ACA, Supplemental, MedSupp and Life carriers) in order for Trove Group to function as a Field Marketing Organization (FMO) and hit revenue targets
• Develop and implement strategies to expand carrier partnerships, improve contract terms, and enhance the FMO's access to a diverse range of insurance products and markets
• Track and report on key metrics such as submission quality, hit ratios, premium volume, and loss performance to strengthen trust and performance
• Stay current on market trends, carrier appetite shifts, and competitive dynamics
• Work with executive leaders, sales, commissions and operations teams to align carrier strategies with business goals
• Represent the company at industry events to build new relationships and promote reputation
• Meet department attendance requirements, including being prompt and available during scheduled shift
• Perform similar job-related duties and projects as assigned

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 8 or more years of industry experience, with significant knowledge of health insurance for individuals and families
• A proven track record of successfully negotiating contracts at the C-suite level
• Experience with ACA, MedSupp and ancillary products including medical, dental, vision, accident plans and short-term limited duration medical
• Excellent interpersonal, verbal, and written communication skills
• Ability to multi-task and thrive in a fast-paced environment
• Ability to work independently and collaboratively with a team
• Holds self-accountable and pursues excellence
• High degree of self-motivation, discipline, and ability to meet deadlines
• Experience leading and developing an engaged team