Head of Business, Google Customer Solutions, Mid-Market Sales

Google; New York (NY); On-site; USD 161,000 - 234,000; Full time

Benefits offered by this job

Bonus target

Equity

Benefits

Job summary

Google LLC in New York seeks a Head of Business for Google Customer Solutions, Mid-Market Sales to lead a high-performing team and grow advertising revenue with major SMB customers.

You will coach leaders, engage C-level stakeholders, and partner across GCS to deliver strategic solutions and exceptional customer success in a dynamic AI-enabled advertising environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
• Experience coaching or developing sales professionals.
• Ability to travel to the office for customer meetings, team meetings and training, as required.

Responsibilities

• Lead the management, operations, training, coaching, and support of account strategists and account executives to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
• Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.
• Cultivate customer relationships through key C-level meetings and speaking engagements.
• Guide and hold team accountable in building and managing effective long‑term plans with their customers.
• Define the future of customer interaction and help develop the necessary infrastructure and processes.

Skills

Sales leadership

Coaching

Travel readiness

Education

Bachelor's degree or equivalent

Job description

Head of Business, Google Customer Solutions, Mid-Market Sales

Share Head of Business, Google Customer Solutions, Mid-Market Sales

corporate_fare Google place New York, NY, USA

• Bachelor's degree or equivalent practical experience.
• 11 years of sales experience in marketing, consulting, digital media, business development, or advertising agencies.
• Experience coaching or developing sales professionals.
• Ability to travel to the office for customer meetings, team meetings and training, as required.

Preferred qualifications:

• Experience with or coaching digital campaign management, particularly in Google Ads or similar products.
• Experience in building relationships with internal and external C-level stakeholders, particularly in an advertising or marketing context.
• Experience managing and inspiring high-performance sales teams.
• Experience building a book of business in digital media.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Google Customer Solutions (GCS) Mid-Market Sales team is a growth engine for clients in GCS. Through long-term relationship development, we are dedicated to understanding customers’ business goals and providing advertising solutions to drive their growth.

As a Head of Business, Mid-Market Sales, you will lead a high performing sales team to engage high-growth customers, align solutions to evolving business goals, and grow investment in Google Ads. You will use your knowledge of the digital advertising landscape and influencing skills to grow relationships with key executives. You will partner with cross-functional partners across GCS to drive initiatives to improve seller performance and customer success. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Google Customer Solutions (GCS) Mid-Market Sales team is a growth engine for clients in GCS. Through long-term relationship development, we are dedicated to understanding customers’ business goals and providing advertising solutions to drive their growth.

As a Head of Business, Mid-Market Sales, you will lead a high performing sales team to engage high-growth customers, align solutions to evolving business goals, and grow investment in Google Ads. You will use your knowledge of the digital advertising landscape and influencing skills to grow relationships with key executives. You will partner with cross-functional partners across GCS to drive initiatives to improve seller performance and customer success. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $161000 - $234000 (USD) + 75% bonus target + equity + benefits
Learn more about benefits at Google .

• Lead the management, operations, training, coaching, and support of account strategists and account executives to deliver on business growth, engagement, and customer satisfaction goals for a portfolio of customers.
• Work with the executive leaders to ensure collaboration between the team, partner promoters, and cross-functional teams, and align on Google-wide priorities.
• Cultivate customer relationships through key C-level meetings and speaking engagements.
• Guide and hold team accountable in building and managing effective long‑term plans with their customers.
• Define the future of customer interaction (e.g., automation, first‑party data, customer lifetime value, Customer Relationship Management (CRM) analysis, online to offline, CRM integrations) and help develop the necessary infrastructure and processes.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.