Head of Business Data - Technology, Data, & Operations

Truist; Charlotte (NC); On-site; USD 230,000 - 280,000; Full time

Job summary

The Head of Business Data at Truist is the executive leader for the TD&O data and its use across the unit, owning governance, quality, lineage, and analytics. This senior role drives data strategy, modernization, and AI-enabled insights, with accountability for data ownership, stewardship, and enterprise alignment.

You’ll lead a large, cross-functional team and represent TD&O in executive forums. Responsibilities include setting roadmaps, partnering with C-Level leaders, coordinating governance

Qualifications

• Undergraduate degree in computer science, information systems, analytics, data engineering, finance or equivalent.
• Fifteen years of data management experience inclusive of driving enterprise data strategy, data execution, data engineering or software delivery.
• Expert problem solving skills and being able to define detailed strategies.
• Experience in financial services or payments industry.
• Experience in meeting regulatory obligations and operating in a highly regulatory environment.
• Experience partnering with C-Level executives to accomplish business objectives.

Responsibilities

• Develop and execute the business unit/corporate functions (BU/CF) data & analytics strategy and roadmap.
• Partner across C-Level executive business leaders to transform the business through data-driven decision-making.
• Coordinate with the Chief Data Governance Officer to align BU/CF roadmap to governance priorities.
• Provide regular updates to C-Level BU/CF executives and committees regarding progress and data risk.
• Drive accountability for data ownership and sound data management practices.
• Own and maintain the BU/CF inventory of data critical processes and data elements.
• Oversee data stewards and implement governance across data critical processes.
• Oversee enterprise data strategy deployment, modernization, AI enablement and data consumption.
• Manage and execute innovation across analytics, data science, reporting and modeling.
• Partner to define target state tools, solutions, and capabilities for business strategy.
• Collaborate across Truist to align data strategy with best-in-class practices.

Skills

Problem solving

Strategic thinking

Regulatory compliance experience

Executive stakeholder management

Data management leadership

C-Level collaboration

Data governance awareness

Analytics readiness for regulated AI

Data end-to-end ownership

Data product / data mesh familiarity

Education

Bachelor's degree in computer science / information systems / analytics / data engineering / finance or equivalent

DAMA CDMP certification (Practitioner or Master level)

Job description

The Head of Business Data is the executive leader for the quality of Technology, Data & Operations (TD&O) data and for how that data is used across the business unit. This role carries end-to-end responsibility for TD&O data, from authoritative source through certification and lineage to consumption, including business data governance, data management, reporting, and analytics. This leader owns TD&O's adherence to the enterprise data governance policy: data ownership and accountability, business data stewardship, the inventory of data-critical business processes, critical data element identification and quality measurement, and the resolution of data issues and sub-issues. The role is accountable to governance requirements established by the Chief Data Governance Officer and partners with the Business Unit/Corporate Functions CDOs, the Chief Divisional Technology, Data, and Operations Officer, and division leaders to execute the business strategy in alignment with the enterprise data strategy. This is a critical role — TD&O's ability to run and modernize its operations depends on data the business unit can trust. The leader also directs TD&O's use of that data to deliver management insight into performance and operations, including an advanced and nimble analytics capability that turns TD&O data into rapid, decision-grade insight, and the innovation agenda that comes with it across analytics, data science, and modeling. Making TD&O data ready for AI and agentic use is central to the role: certified, well-governed data is the precondition for AI consumption, in adherence with all related data management and AI governance requirements. This is a senior leadership role. The Head of Business Data leads the TD&O data organization, including hiring, team development, delivery culture, and cross-functional execution, and represents TD&O in executive forums and senior committees, partnering, negotiating, and influencing across technology and business teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Develop and execute the business unit/corporate functions (BU/CF) data & analytics strategy and roadmap. This includes coordination with the Chief Business Execution & Risk Officer, BU/CF CDO, and the Chief Divisional Technology, Data, and Operations Officer to align the strategy with the business vision and priorities.
2. Partner across C-Level executive business leaders to transform the business through cultivating data driven decision-making and enabling data analytics to re-engineer processes to grow and sustain the business.
3. Coordinate with the Chief Data Governance Officer to align BU/CF roadmap to data governance priorities, roadmap, and risk/regulatory commitments.
4. Provide regular updates to C-Level BU/CF executives and business unit committees regarding progress across key business initiatives and data risk in relation to appetite.
5. Drive accountability within the BU/CF for data ownership and sound data management practices including partnering with business leaders to resolve open data issues and sub-issues.
6. Own and maintain the BU/CF inventory of data critical business process and partner with process owners to drive adherence to governance requirements.
7. Oversee the business data stewards and partner across the company to implement and sustain data governance requirements across data critical processes and critical data elements.
8. Oversee implementation of the enterprise data strategy within the BU/CF and partner with business leaders to drive modernization efforts, AI enablement, and consumption of data from governed data sources.
9. Manage and execute innovation across data analytics, data science (AI/ML), reporting and modeling.
10. Partner with the AI & Data Office to define the target state tools, solutions, and capabilities to execute on the business strategy.
11. Partner across Truist to achieve the business unit data strategy and roadmap objectives, while bringing best in class industry practices to improve people, process and technology.
12. Accountable to manage the business analytics, data science, data stewards and reporting teams that can span 50-200 teammates.
13. Maintain knowledge of emerging industry practices and technologies while bringing those new practices to Truist.

QUALIFICATIONS

1. Undergraduate degree in either computer science, information systems, analytics, data engineering, finance or equivalent degree
2. Fifteen years of data management experience inclusive of driving enterprise data strategy, data execution, data engineering or software delivery
3. Expert problem solving skills and being able to define detailed strategies
4. Experience in financial services or payments industry
5. Experience in meeting regulatory obligations and operating in a highly regulatory environment
6. Experience partnering with C-Level executives to accomplish business objectives.

Preferred Qualifications

1. Expert in solution designs based upon business requirements
2. Experience in building financial services data strategy
3. Experience in leading business data governance across processes and solutions.
4. Experience in data architecture, solution architecture and/or designing enterprise business processes.
5. Skills demonstrated in data engineering, computer engineering, data transformation (ETL), digital transformation and cloud computing
6. DAMA CDMP certification (Practitioner or Master level).
7. Experience standing up a data product / data mesh operating model with federated governance.
8. Experience making data AI- and agentic-ready in a regulated setting, including adherence to all related data management, model, and AI governance requirements.
9. Experience owning data end-to-end, from authoritative source through certification, lineage, quality measurement, and consumption. This includes operational data such as application inventories, configuration management, entitlements, and incident and change records.
10. Experience building advanced and nimble business analytics capabilities that deliver rapid, decision-grade insight to executive leadership and support regulatory and board reporting.

The annual base salary for this position is $230,000 to $280,000

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

• All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
• As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law.

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Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust. We serve clients in a number of high-growth markets in the country, offering a wide range of financial services. At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities. Learn more about Truist on truist.com.