Head, LOB Analytics and Insights (US)

TD Bank; Mount Laurel Township (NJ); On-site; USD 200,000 - 280,000; Full time

Job summary

TD Bank in Mount Laurel, New Jersey, seeks the Head of LOB Analytics & Insights to shape analytics across TD Bank U.S. Lines of Business.

This executive role will build a high-performing team, drive data-driven decision making, and partner with enterprise leaders to deliver transformative analytics initiatives. The candidate will lead a cross-functional team, hire top talent, and influence stakeholders to enable rapid, evidence-based decisions.

Qualifications

• Undergraduate and graduate degree in a relevant field.
• 10+ years of relevant experience.
• Strong relationships, effective collaborator, communicator and ability to influence.
• Ability to deal with ambiguity.
• Facilitate and support change.
• Translate customer data into actionable insights.
• Take risks that are understood and can be managed

Responsibilities

• Hire, develop and manage a cross-functional analytics team.
• Drive stakeholder adoption of advanced analytics and new operating models.
• Identify, plan and execute enterprise analytics projects where scale/complexity matter.
• Establish cross-functional teams and collaborate with business partners and external parties.
• Measure benefits and articulate value across stakeholders.
• Support proofs of concept for potential TD data stack implementations.
• Lead and shape analytics and insights for TD Bank U.S. Lines of Business.

Skills

Leadership

Communication

Analytics

Stakeholder management

Change management

Education

Undergraduate and graduate degree

Job description

Work Location

Mount Laurel, New Jersey, United States of America

Hours

40

Pay Details

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business

Data & Analytics Job Description: The Head, LOB Analytics & Insights will shape and lead the Analytics and insights for TD Bank U.S. Lines of Business and federated groups. S/he will be a change agent, innovator and influencer. S/he will bring exceptional leadership skills and the ability to drive sustainable change and improvement across this critical customer facing portfolio, working closely with enterprise-wide leaders and stakeholders. This role will be best served by an executive who will be engaged by the opportunity to build a high performing team, create internal capability to deliver on challenging transformative mandates as well as optimize existing performance

Depth & Scope

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

Hires, develops and manages a cross-functional team which can solve complex business problems leveraging the Bank's investment in data

Drives stakeholder adoption of advanced analytics and new ways of operating

Dedicated capability, advanced & ad hoc analytics and Real time LOB data requests & analysis

Drives proactive analytics and consumable solutions for business challenges

Identifies, plans and executes projects across the enterprise where scale, complexity or pace are critical factors

Establishes cross functional teams and work with line of business partners and external parties to deliver projects

Measures benefits and success and articulate those benefits across the wider stakeholder group

Supports work on leading-edge proofs of concept for potential implementation in TD's Technology and data stack

Education & Experience

Undergraduate and graduate degree in relevant field

10+ years relevant experience

Strong relationships, effective collaborator, communicator and ability to influence.

Ability to deal with ambiguity.

Facilitate and support change.

Translate customer data into actionable insights.

Take risks that are understood and can be managed

Customer Accountabilities

Working knowledge of general banking / consumer finance products, policies and operations

In-depth industry knowledge, including current big data trends and challenges globally

Ability to create business cases and explain the business value of projects

Ability to presently compelling solutions to business problems to senior leaders

Excellent client relationship skills at the project leadership level, demonstrated effective teamwork, and a track record of consistently exceeding goals

Proven ability to communicate effectively at senior levels, build deep relationships with various business groups

Experienced with working in both a technical and business context and able to translate technical concepts into easy to understand business language

Shareholder Accountabilities

Creative, out-of-the-box thinker, with strong conceptual and problem-solving skills

Track record of translating business requirements into action; the ability to solve complex questions and produce meaningful, easy to digest intelligence to support the business agenda

History of delivering impact and results within groups and organizations, developing and executing on strategies to deliver both short term and long-term results

Motivated to find innovative ways to enhance capability, methodology and practice

Ability to quickly adapt to the changing needs of the business and communicate applicable strategies both internally and externally

Employee/Team Accountabilities

Experienced in leading and building effective teams, from the ground up, to deliver superior results in both the short and long term

A proven ability to coach and develop a talented team of data modelers, DBAs and data scientists

Ability to motivate, develop, inspire and empower others to proactively adapt to changing environments

Promotes positive inter-team interactions and bring a high level of enthusiasm to projects

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores