Head Housekeeper - Medical Facility Operations Lead

UMass Med School; Worcester (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

UMass Medical School in Worcester, MA is seeking a Head Housekeeper to supervise housekeeping staff, plan room furnishings, and conduct building inspections. The role requires strong knowledge of hospital cleaning operations and leadership skills to ensure clean, safe patient and work areas.

Responsibilities include supervising staff, planning furnishings, issuing supplies, and reporting on maintenance issues. Flexibility for emergencies and strong English communication are essential.

Qualifications

• High school diploma, or equivalent experience.
• Extensive knowledge of material, equipment, and methods commonly employed in medical housekeeping and cleaning operations in a hospital.
• Ability to operate, care for, and make general repairs of electric sweepers, mops, wringers, brushes and other cleaning equipment.
• Possess appropriate human relations skills when interacting with patients, visitors, and co-workers.
• Ability to follow oral and written instructions in English.
• Working knowledge of the type, properties, quality, and uses of cleaning supplies and equipment, and their effect on various types of construction and finishes.

Responsibilities

• Clean all hospital and medical school areas such as Patient Rooms, Operating Rooms, Emergency Department, Isolation Rooms, Labs, and Offices, etc.
• Supervise employees engaged in general housekeeping tasks in hospital and medical/research institution.
• Plan, inventory and assign furnishings to rooms.
• Issue cleaning supplies and linen to housekeepers; inspect interiors of all institution buildings for cleanliness and state of repair and make reports.
• Inventory cleaning supplies and housekeeping equipment.
• Attend staff conferences and meetings when they pertain to building maintenance and housekeeping.
• Interview outside salesmen on the purchase of new cleaning equipment and supplies and place orders when necessary.
• Assign rooms to new institution employees, maintain occupancy records, approve charges for supplies and check laundry lists.
• Exhibit appropriate human relations skills when interacting with patients, visitors, Medical Center employees, coworkers, and supervisors.
• Has concern for work area, take initiative to solve problems, is flexible in adapting to various situations, including emergencies.
• Train, coach, and assist new and established employees on refining proper procedure and area assignments.
• Perform other duties as required.

Skills

Human relations

English proficiency

Education

High school diploma or equivalent

Tools

Electric sweepers

Mops

Wringers

Job description

UMass Medical School in Worcester, MA is seeking a Head Housekeeper to supervise housekeeping staff, plan room furnishings, and conduct building inspections. The role requires strong knowledge of hospital cleaning operations and leadership skills to ensure clean, safe patient and work areas.

Responsibilities include supervising staff, planning furnishings, issuing supplies, and reporting on maintenance issues. Flexibility for emergencies and strong English communication are essential.