Head Golf Professional - Mountain Shadows

MOUNTAIN SHADOWS; Hyde Park Township (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a leading hospitality company as the Head Golf Professional at Mountain Shadows Resort. You'll manage daily golf operations, enhance guest experiences, and lead a team in a supportive, People First culture. Enjoy competitive benefits and opportunities for professional growth in a beautiful setting.

Benefits

401k with company match

Recognition programs

On-site wellness programs

Employee rates on hotel stays

Qualifications

• PGA Member preferred.
• Fundamental knowledge of golf.
• Effective communication skills in a guest service environment.

Responsibilities

• Assist with golfer check-in and fee collection.
• Manage innovative tournament operations.
• Provide guest relations that meet and exceed guest needs.

Skills

Communication

Customer Service

Teamwork

Education

PGA Membership

Tools

Microsoft Word

Microsoft Excel

Retail POS

Tee Time Software

Job description

Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!

#PGH-BMC

Location Description

Welcome to Mountain Shadows Resort, a tranquil oasis in the heart of Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality portfolio. With 217 inviting guest rooms and 7,500 sq ft of meeting space spread across 11 versatile rooms, Mountain Shadows Resort is not just a place to stay—it's a serene haven that seamlessly integrates comfort with career opportunities.
Nestled in the breathtaking landscape of Scottsdale, Mountain Shadows Resort embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements.
Join us at Mountain Shadows Resort, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the unique energy of Scottsdale while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development!

Overview

Position Summary:

The Head Golf Professional will assist the Director of Golf with the daily management of the golf operation and exceed overall expectations as set forth by Mountain Shadows.

Responsibilities include:

1. Ensure all daily and weekly payroll reports are completed and submitted in a timely manner.
2. Assist with golfer check-in and fee collection: control and manage play.
3. Make golf reservations & maximize rounds and revenues through dynamic pricing, innovative and creative revenue strategies.
4. Assist with all opening and closing procedures.
5. Assist in managing innovative & creative tournament operations including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, prep, scoring, prize distribution, and follow-up.
6. Assist with management of golf shop and outside services staff to ensure the highest of customer service expectations are met.
7. Assist in inventory control, including ordering, receiving, inputting, and pricing. Maintain attractive and orderly retail appearance in golf shop. Maintain a profitable retail operation.
8. Provide guest relations that meet and exceed guest needs, offering consistent, genuine, and friendly hospitality.
9. Assist in overseeing golf cart fleet and rentals to ensure proper safety, storage, cleaning, maintenance, and record keeping.
10. Perform short game golf instruction as needed.
11. Perform additional duties as requested by the Director of Golf.
12. Create a positive, professional, and friendly environment for members, guests, and staff.
13. Promote teamwork throughout the facility.
14. Maintain organization and cleanliness in the golf shop and offices daily.
15. Participate in facility-wide activities as directed by management.
16. Actively promote golf and tournament activities with members and guests.
17. Adhere to management goals and directives.
18. Share ideas to improve the facility.
19. Perform additional duties as assigned by the Director of Golf.

Qualifications

Specific Job Knowledge, Skills, and Abilities:

• PGA Member preferred.
• Fundamental knowledge of golf.
• Proficient in computer applications including Microsoft Word, Excel, retail POS, and tee time software.
• Ability to meet physical requirements.
• Effective communication skills in a guest service environment.

Supervisory Responsibilities:

• Assist in recruiting, hiring, training, evaluating, disciplining, and motivating staff.
• Manage staffing schedules to optimize service, quality, efficiency, and productivity, adjusting for occupancy fluctuations.
• Supervise staff in accordance with company policies and legal requirements.

Appearance Requirements:

• Dress professionally as per Employee Handbook guidelines.
• Maintain a neat, clean, and professional appearance.
• Wear name badge and uniform at all times.