Head Golf Professional

Troon; Pennsylvania; On-site; USD 55,000 - 75,000; Full time

Job summary

White Deer Golf Course, part of Troon, in Montgomery, PA, seeks a Head Golf Professional to lead day-to-day golf operations and staff. The role emphasizes service, staff development, and instructional programs for members and guests in a fast-paced hospitality-focused property.

The candidate should bring PGA/LPGA Class A credentials and leadership experience. As part of Troon, you will work with a team that strives for excellence, manage tournaments and tee sheet activity, and coordinate with

Qualifications

• Bachelor's degree or equivalent from a four-year college or university.
• Class A PGA/LPGA member.
• Experience in golf operations leadership and staff management.

Responsibilities

• Oversees all facets of golf operation and related staff.
• Promotes excellent guest service and handles customer relations.
• Develops budget and business plans to control expenses vs. revenue.
• Schedules staff, monitors payroll, and ensures productivity.
• Provides golf instruction and clinics to members and guests.
• Collaborates with Superintendent and F&B manager daily.
• Manages hiring, training, and performance evaluations.

Skills

Golf operations

Staff leadership

Customer service

Budgeting

Education

Bachelor's degree

Tools

POS system

Tee time system

MS Office

Job description

White Deer Golf Complex
352 Allenwood Camp Ln
Montgomery, PA 17752, USA

White Deer Golf Complex
352 Allenwood Camp Ln
Montgomery, PA 17752, USA

White Deer Golf Course, located in Montgomery, PA, is pleased to announce an excellent career opportunity for a Head Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

General Purpose:

Oversees and maintains all facets of the golf operation. Provides professional support, direction, management, training and leadership to golf staff associates. Promotes and nurtures customer relations and enhance the quality of the golf experience. Responsible for the day-to-day golf operations.

• Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet, and may assist with supervising Food and Beverage operations.
• Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
• Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
• Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
• Prepares work schedules and assigns associates areas of responsibility.
• Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Tournament Coordinator, and Guest Services Attendants.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• Bachelor’s degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience (Multi-course facilities may require more experience).

Physical Demands:

• Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.
• Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• Class A member of PGA/LPGA

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.