Head Custodian

Owens Realty Services; Boston (CT, MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Owens Realty Services is seeking a Head Custodian to oversee cleaning and maintenance operations. This role involves supervising staff, ensuring cleanliness, and maintaining safety standards across facilities. Candidates should possess a high school diploma and significant experience in custodial services. Join a dynamic team committed to excellence in service delivery.

Qualifications

• Minimum of five (5) years experience in custodial service.
• Basic knowledge of mechanical and utility systems.

Responsibilities

• Supervise and train custodial staff.
• Perform routine inspections and ensure compliance with standards.
• Manage custodial supplies and equipment.

Skills

Communication

Leadership

Professionalism

Teamwork

Education

High school diploma or GED

Job description

Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, Georgia, Rhode Island, and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.

SUMMARY:
Under the general direction of a department or facility manager, performs supervisory work in general cleaning and maintenance, has immediate custodial responsibility in directing, and participating in the work of subordinate custodial personnel; does related work as required.

Job Title: Head Custodian.

$21.00/hr.
Shift: 6AM - 2:30PM, M-F.

DUTIES AND RESPONSIBILITIES:

• Must be able to communicate with customers, coworkers, or supervisors who only speak English.
• Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Custodial Services Department.
• Shall be responsible to the Owens Supervisor for the component performance for all Custodial work which includes walking the exterior of the building and picking up and emptying trash.
• Covers shifts and performs general custodian duties when there are staffing shortages.
• Makes sufficient daily routine inspections as deemed necessary and appropriate to ensure that the work is performed as specified and takes immediate corrective action as may be required to fully comply.
• Provides professional training to the custodial staff to direct their cleaning activities which include but are not limited to SDS of all products and all known hazardous substances present in the Janitors closets or storage areas in the building.
• Assists in developing and implementing departmental policies, procedures, and standards of work.
• Assists in painting and small maintenance requests and completes assigned work orders.
• Provides leadership and guidance to custodial staff by properly training them on the above.
• Maintains proficiency in all techniques and equipment used by the custodial staff.
• Makes recommendations to the manager for changes in supplies, equipment or procedures to improve safety or to reduce costs.
• On an-on-going basis, provides appropriate technical and chemical training to all janitorial staff.
• Investigates, documents, and reports all unusual occurrences to the manager.
• Ensures that all equipment is tested regularly.
• Maintains good working relationship with the client and building occupants and other departments.
• Works with Owens Management support staff and the client on a daily basis to review custodial performance and discuss ways to improve levels of service when necessary.
• Reports to work on time and dressed in company uniform to also include employee badge and black slip resistant safety shoes and also ensures that staff is dressed in the proper uniform attire.
• Issues verbal corrective action notices and recommends progressive disciplinary action to the Manager.
• Inspects building and grounds to ensure clean and safe conditions.
• Evaluates the need for minor equipment repairs and makes recommendations to Manager.
• Completes weekly inspections and identifies and reports safety hazards to Manager.
• Follows safety procedures which include the correct use of PPE and other safety requirements (i.e., bloodborne pathogens) based on the job. Responsible for cleaning all bio-waste using these procedures and follows all infection control practices including hand washing techniques and trains staff on these procedures, policies, and best practices.
• Works a flexible work schedule which includes nights, weekends, holidays, and on-call for emergencies
• Ensures that custodial closets remain locked at all times and keys are properly signed in and out and are always left at the job site.
• Ensures that at the end of the shift equipment must be left clean and ready to use, including cleaning materials.
• Completes additional duties as assigned.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE:

• High school diploma or general equivalency diploma (GED) with a minimum of five (5) years experience in custodial service.
• Basic knowledge of all mechanical and utility systems including plumbing, electrical, carpentry and painting.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; push/pull equipment; use arm, leg and back muscles for extended periods; use hands to finger, handle or feel objects and tools or controls; reach with hands and arms; climb, stoop, kneel or crouch; talk or hear; and taste or smell.

The employee must regularly lift and/or move up to 15 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals, hazardous materials and waste. The employee frequently works near moving mechanical parts and is exposed to wet and/or humid conditions, fumes or airborne particles, risk of electrical shock and vibration. The employee occasionally works in outside weather conditions. The noise level in the work environment is moderate.

We look for employees who will:

• Strive for professional excellence in the performance of their jobs.
• Understand and support the company's direction.
• Provide superior service to our customers and employees.
• Be flexible, innovative, and responsible to change.
• Manage human and financial resources wisely.
• Be a team player, helping others to succeed.
• Encourage open communication throughout the company.
• Treat all individuals with dignity and respect.
• Have pride in and sell Owens Realty Services to others.
• Be energetic and excited about their field of work and of others around them.
• Be able to go above and beyond what is expected of them.
• Be involved and enveloped in the entire business of our company.
  
  

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.