Head Cashier

Natural Grocers Good4U; West Riverside (MT); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery store is seeking a Head Cashier responsible for managing the front end and ensuring excellent customer service. The role includes cashiering, training staff, and supporting overall store operations. Candidates should have retail experience and strong organizational skills, with opportunities for career development and benefits.

Benefits

Holiday Pay for 5 holidays

Paid Time Off increasing with tenure

Crew Member Discount

Health and Wellness Program

Retirement Savings Plan (401k)

Qualifications

• 1 year of cashiering experience preferred.
• 1 year of supervisory experience preferred.
• Ability to pass food safety training.

Responsibilities

• Providing World Class Customer Service.
• Training cashiers and ensuring proficiency.
• Completing Daily Sales Report and cash drawer responsibilities.

Skills

Customer Service

Organizational Skills

Attention to Detail

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $18.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

07/05/2025

Responsibilities

Main Responsibilities:

• Providing World Class Customer Service and a positive customer experience as the top priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training all cashiers and ensuring they are proficient in:
• Communicating about the {N}Power program with customers.
• Notifying customers that we donate $.05 to the local foodbank for every transaction where a reusable bag is used.
• Educating customers on the Nutrient to Know About.
• Promoting store seminars and events.
• Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issuing and verifying cash drawers.
• Handling returns and overrides at the front end.
• Addressing customer complaints appropriately.
• Ensuring the front end sets are full and well-maintained.
• Overseeing completion of the front end task list daily.
• Maintaining all register binders.
• Directing cashiers to tasks during slow times.
• Performing general cashiering duties including running registers, bagging groceries, and providing carry-out service.
• Monitoring, assigning, and performing cart checks.
• Answering the telephone.
• Assisting in managing special orders.
• Monitoring, assigning, and grinding nut butters.
• Learning the location of products across departments to assist customers.
• Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Working a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

All employees are expected to be proactive and do whatever it takes to get the job done and support the company's success.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Experience in retail, especially in a grocery or natural foods environment, is preferred.
• At least 1 year of cashiering experience preferred.
• At least 1 year of supervisory experience preferred.
• Ability to pass food safety training and maintain certifications as required by law.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with attention to detail.
• Ability to follow directions and complete tasks.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and may change without notice. Employees are expected to perform any tasks assigned by management.

Benefits Overview

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays when stores are closed
• Paid Time Off (sick days and vacation) increasing with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer rewards)
• Regular pay increases
• Career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits (e.g., hospital indemnity, accident insurance)
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA and HSA)

Diversity Statement

We are committed to diversity and inclusion, believing that all people should experience health and wellbeing. We embrace differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, and cultural backgrounds. We celebrate diversity as it enriches our community and supports our mission of equitable access to health and wellness for all.

Physical and Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

• Physical requirements include lifting, pushing, pulling, walking, standing, bending, reaching, and using fine motor skills.
• Environmental conditions may include working with sharp tools, dust, fumes, noise, cold, heat, and in outdoor or congested settings.