Head Cashier

Petesfresh; Tinley Park (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Head Cashier, der für exzellenten Kundenservice an der Kasse verantwortlich ist. Diese Rolle umfasst die Gewährleistung schneller und genauer Transaktionen sowie die Aufrechterhaltung einer positiven Arbeitsumgebung. Der Head Cashier wird auch für die Schulung von Kundenservice-Mitarbeitern zuständig sein und sicherstellen, dass alle Kassenstationen gut bestückt sind. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 0-3 Jahre Erfahrung im Einzelhandel oder Lebensmittelgeschäft.
• Gültiges Food Handler-Zertifikat erforderlich.

Responsibilities

• Sicherstellen einer hervorragenden Kundenbetreuung an der Kasse.
• Verwalten der Kassenfunktionen und Bearbeiten von Zahlungen.

Skills

Kundenservice

Kassieren

Mathematische Fähigkeiten

Detailorientierung

Kommunikationsfähigkeiten

Education

High School Diploma oder G.E.D.

Job description

Join to apply for the Head Cashier role at Pete's Fresh Market.

Job Details

• Title: Head Cashier
• Pay Grade: Non-Exempt
• Major Department: Front End
• Reports to: Front End Manager, Store Manager

Job Summary

Head Cashiers are responsible for providing excellent customer service at the Point of Sale (POS). They ensure each customer leaves with an outstanding experience by delivering fast, friendly, and accurate transactions. Responsibilities include maintaining cash control, ensuring customer satisfaction, safeguarding assets, and adhering to procedural guidelines set by the department and company.

Essential Job Requirements

1. Complete knowledge of produce and bakery codes, weekly sale items, coupon policies, and store policies.
2. Issue receipts, refunds, credits, rain checks, or change due to customers.
3. Receive payments via cash, check, credit cards, gift cards, or automatic debits.
4. Operate cash registers accurately and efficiently.
5. Maintain clean checkout areas and ensure no personnel items are present.
6. Meet or exceed service standards and assist with store operations such as stocking and cleaning as needed.
7. Maintain a positive work environment and resolve cash register discrepancies.
8. Manage check-out functions daily, communicate effectively with customers, and ensure stations are well-stocked with cash and change.
9. Serve as the primary contact for customer service associates and respond to their requests.
10. Handle customer complaints and questions appropriately.
11. Ensure all stations are operational and adequately stocked with cash and change.
12. Other duties as assigned.

Qualifications

• High School Diploma or G.E.D., with 0-3 years of retail or grocery experience.
• Valid Food Handler’s Certificate.
• Strong cash handling and basic math skills.
• Exceptional customer service and communication skills.
• Detail-oriented, self-motivated, and able to work independently or in groups.

Physical & Work Environment

Must be able to stand for extended periods, lift up to 50 lbs. regularly, and occasionally lift up to 75 lbs. Must work flexible hours, including weekends and holidays, with reliable transportation.