Head Cashier

Natural Grocers Good4U; Gunnison (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery store seeks a Head Cashier to oversee cashiering, train staff, and ensure high-quality customer service. The role involves managing the front end of the store, promoting the {N}Power program, and executing daily sales responsibilities while adhering to company policies. Full-time position requiring flexibility, with a focus on organization and customer satisfaction.

Benefits

Paid Time Off

Medical, Dental, and Vision Insurance

401k with company match

Regular pay increases

Advancement and career development opportunities

Qualifications

• 1 year of cashiering experience preferred.
• 1 year of supervisory experience preferred.
• Ability to manage priorities and stay focused.

Responsibilities

• Provide World Class Customer Service and ensure positive customer experience.
• Train and direct cashiers to tasks during slow times.
• Complete Daily Sales Report and handle customer complaints.

Skills

Customer Service

Organization

Cash Handling

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $20.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

06/12/2025

Responsibilities

Main Responsibilities:

• Providing World Class Customer Service and a positive customer experience as the top priority.
• Exemplifying integrity, responsibility, and excellence, adhering to all policies.
• Training all cashiers and ensuring they:

• Communicate about the {N}Power program with customers
• Notify customers that we donate $.05 to the local foodbank for every transaction where a reusable bag is used
• Educate customers on the Nutrient to Know About
• Promote store seminars and events

• Complete the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issue and verify cash drawers.
• Handle returns and overrides at the front end.
• Address customer complaints appropriately.
• Ensure the front end sets are full and well-maintained.
• Oversee completion of the front end task list daily.
• Maintain all registers binders.
• Direct cashiers to tasks during slow times.
• Perform general cashiering duties including running registers, bagging groceries, and carry-out service.
• Monitor, assign, and perform cart checks.
• Answer the telephone.
• Assist in managing special orders.
• Monitor, assign, and grind nut butters.
• Learn product locations to assist customers.
• Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays. Position requires working five days, 40 hours per week, and attending mandatory meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

All employees are expected to be “hands on” and do whatever it takes to get the job done and support the company's success.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Experience in retail or grocery environments preferred; natural foods background is a plus.
• 1 year of cashiering experience preferred.
• 1 year of supervisory experience preferred.
• Ability to pass food safety training and maintain certifications.
• Ability to manage priorities and stay focused.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with attention to detail.
• Ability to follow directions and complete tasks.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and is subject to change. Employees are expected to accomplish all tasks assigned by their managers.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually)
• Holiday Pay for 5 holidays (stores closed)
• Paid Time Off (sick days and vacation) increasing with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer rewards)
• Regular pay increases
• Advancement and career development opportunities
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary benefits including hospital indemnity, accident, long-term disability, and term life insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity Statement

We are committed to diversity and inclusion, believing that all people should experience health and wellbeing. We celebrate differences and aim to create an inclusive environment where everyone can thrive.

Physical and Environmental Demands

Physical Capabilities:

• Constantly lift or carry up to 10 lbs., frequently 11-20 lbs., occasionally 21-50 lbs., and with team lift, up to 100 lbs.
• Frequently push or pull up to 15 lbs., occasionally 16-100 lbs.
• Occasionally use a computer for data entry.
• Constant walking, standing, fine motor tasks, bending, twisting, reaching.
• Frequently reach above chest level; occasionally sit, squat, kneel, climb.

Environmental Conditions:

• Frequent work with sharp tools, dust, fumes, congested areas.
• Occasional work with noise, cold, heat, wet, humid conditions, heights, contact stress.