Head Cashier

Natural Grocers Good4U; Greeley (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery store is seeking a Head Cashier responsible for front-end operations, including cashier training and customer service. The ideal candidate will possess strong communication skills and retail experience, focused on enhancing the customer experience while managing the cashiers effectively. This full-time role requires dedication during busy store hours, offering competitive pay and benefits to support employee well-being.

Benefits

Birthday Bonus Pay

Paid Time Off

Health and Wellness Program

401k with company match

Employee Referral Program

Qualifications

• Retail experience preferred in grocery or natural foods environment.
• 1 year cashiering and supervisory experience preferred.
• Ability to pass food safety training.

Responsibilities

• Provide World Class Customer Service.
• Train and manage cashiers.
• Complete Daily Sales Report and cash drawer responsibilities.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Ability to Manage Priorities

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Salary Range

USD $19.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

06/23/2025

Responsibilities

Main Ingredients:

• Providing World Class Customer Service and a positive customer experience as the number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Training all cashiers and ensuring they:
• Communicate about the {N}Power program with customers.
• Notify customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag.
• Educate customers on the Nutrient to Know About.
• Promote store seminars and events.
• Complete the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issue and verify cash drawers.
• Handle returns and overrides at the front end.
• Address customer complaints appropriately.
• Ensure that front end sets are full and well-maintained.
• Oversee completion of the front end task list daily.
• Maintain all registers binders.
• Direct cashiers to tasks during slow times at the register.
• Perform general cashiering duties including running a cash register, bagging/boxing groceries, and providing carry-out service.
• Monitor, assign, and perform cart checks.
• Answer the telephone.
• Assist in managing special orders.
• Monitor, assign, and grind nut butters.
• Learn the location of products in all departments to direct customers effectively.
• Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

Although this is a general outline of job responsibilities, all employees are expected to be “hands-on” and do whatever it takes to get the job done and help the company thrive.

Qualifications

Recipe for Success:

• High School diploma, GED, or equivalent preferred.
• Experience in retail, preferably in a grocery or natural foods environment.
• 1 year of cashiering experience preferred.
• 1 year of supervisory experience preferred.
• Ability to pass food safety training courses and maintain certifications as required by law.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in task completion.
• Excellent customer service skills.
• Highly organized with attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and may be changed at any time. Employees are expected to accomplish all tasks assigned by their managers.

Benefits Overview

All Crew Members

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week)

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (via short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits including Hospital Indemnity, Accident Insurance, Long-Term Disability, Term Life Insurance
• Retirement Savings Plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company match

Diversity and Inclusion

We are committed to diversity and inclusion, believing that all people should experience health and wellbeing. We celebrate differences in gender, race, ethnicity, sexual orientation, religion, abilities, age, and cultural backgrounds, fostering an inclusive environment where everyone can thrive.

Physical and Environmental Demands

N = Never, O = Occasional, F = Frequent, C = Constant

• Physical requirements include lifting, pushing, pulling, walking, standing, bending, reaching, and using fine motor skills.
• Environmental conditions may involve working with tools, dust, fumes, noise, temperature extremes, and heights.