Head Cashier

Natural Grocers Good4U; Beaverton (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Head Cashier to lead the front end operations, ensuring exceptional customer service and efficient cashiering. This role involves training and directing cashiers, managing daily sales reports, and maintaining store standards. The ideal candidate will thrive in a fast-paced environment, demonstrating integrity and responsibility while promoting a positive shopping experience. Join a team that values collaboration and customer appreciation, with opportunities for career advancement and personal growth. If you are passionate about retail and customer service, this position offers a rewarding experience with competitive benefits.

Benefits

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Paid Nutrition Education

Employee Assistance Program (EAP)

Health and Wellness Program

Retirement Savings Plan (401k)

Flexible Spending Accounts (FSA)

Company-paid Life Insurance

Qualifications

• High school diploma or equivalent preferred.
• 1 year of cashiering and supervisory experience preferred.
• Ability to manage changing priorities and stay focused.

Responsibilities

• Ensure world-class customer service and a positive experience.
• Train and supervise cashiers in their daily tasks.
• Perform general cashiering duties and manage cash drawers.

Skills

Customer Service

Cash Handling

Supervision

Retail Experience

Attention to Detail

Food Safety Knowledge

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Outlook

Job description

Salary Range

USD $19.00/Hr.

Overview

The Job in a Nutshell:

The Head Cashier is responsible for the successful operation of the front end by cashiering, training, directing, and monitoring cashiers, providing world-class customer service, and supporting overall store operations.

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

05/07/2025

Responsibilities

Main Ingredients:

• Providing world-class customer service and a positive customer experience as the top priority.
• Exemplifying integrity, responsibility, and excellence, and adhering to all policies.
• Training cashiers and ensuring they:

• Communicate about the {N}Power program with customers.
• Notify customers that we donate $.05 to the local food bank for every transaction using a reusable bag.
• Educate customers on the Nutrient to Know About.
• Promote store seminars and events.
• Complete the Daily Sales Report (DSR) and cashier closeout responsibilities.
• Issue and verify cash drawers.
• Handle returns and overrides at the front end.
• Address customer complaints appropriately.
• Ensure front end sets are full and well-maintained.
• Oversee completion of the front end task list daily.
• Maintain all registers binders.
• Direct cashiers to tasks during slow times at the register.
• Perform general cashiering duties, including running a cash register, bagging/boxing groceries, and providing carry-out service.
• Monitor, assign, and perform cart checks.
• Answer the telephone.
• Assist in managing special orders.
• Monitor, assign, and grind nut butters.
• Learn the location of products in all departments to direct customers effectively.
• Participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• Work a schedule based on store needs, including evenings, weekends, and holidays. The position requires working five days, 40 hours per week, and attending mandatory store meetings.

This position has limited Manager on Duty responsibilities but is not intended to be the overall Manager on Duty for the store.

All employees are expected to be hands-on and do whatever it takes to get the job done and help the company thrive.

Qualifications

Recipe for Success:

• High school diploma, GED, or equivalent preferred.
• Experience in retail, especially in a grocery or natural foods environment, is preferred.
• 1 year of cashiering experience preferred.
• 1 year of supervising others preferred.
• Ability to pass food safety training and maintain certifications as required by law.
• Ability to manage changing priorities and stay focused.
• Sense of urgency in completing tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to follow directions and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel, and Outlook.

This job description is not an employment contract and is subject to change. Employees are expected to accomplish all tasks assigned by their manager or other store support managers.

Benefits Overview

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 holidays when stores are closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards)
• Regular, scheduled pay increases
• Advancement opportunities and career development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, dental, and vision insurance
• Paid parental leave
• Paid medical leave (via company-paid short-term disability insurance)
• Company-paid short-term disability insurance
• Company-paid life insurance
• Voluntary benefits including hospital indemnity, accident insurance, long-term disability, and term life insurance
• Retirement savings plan (401k) with company match
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA) with company contributions

Diversity Statement

We are committed to diversity and inclusion, believing that all people should be empowered to experience health and wellbeing. We embrace diversity in gender, race, ethnicity, sexual orientation, religion, abilities, age, culture, thoughts, and ideas, fostering an inclusive environment where everyone can thrive.

Physical and Environmental Demands

Physical Capabilities:

• Ability to lift or carry up to 10 lbs. constantly, 11-20 lbs. frequently, 21-50 lbs. occasionally, and 51-100 lbs. with a team lift.
• Ability to push or pull up to 15 lbs. constantly, and 16-100 lbs. occasionally.
• Use of computer for data entry and mouse frequently.
• Walking, standing, fine motor tasks, gripping, bending, twisting, reaching often.
• Reaching above chest level occasionally; sitting, squatting, kneeling, climbing as needed.

Environmental Conditions:

• Work with sharp tools, dust, fumes, and in congested areas frequently.
• Occasional work with noise, cold, heat, wet, humid conditions, outdoors, heights, and contact stress.