Head Café & Bakery Operations Leader

The Cambridge School of Culinary Arts; Cambridge (MA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Bonus eligibility

Health, dental, and vision insurance

Paid time off

Employee discounts

Growth opportunities

Job summary

The Cambridge School of Culinary Arts operates CSCA Café in Cambridge, MA, offering coffee, pastries, and house-made syrups. The Café Bakery Manager will oversee daily café bakery operations, lead a team of baristas, and partner with pastry chefs to ensure exceptional service and quality.

You will manage staff, scheduling, inventory, and budgets, maintain a welcoming, spotless environment, and drive profitability while building a culture of hospitality that keeps CSCA Café a neighborhood

Qualifications

• 3+ years of experience in cafe, bakery, or restaurant management.
• Proven leadership in hospitality or food service environments.
• Hands-on experience with professional coffee equipment preferred.
• ServSafe Food Manager certification or equivalent preferred.

Responsibilities

• Own day-to-day café operations.
• Recruit, hire, onboard, and train baristas and support staff.
• Lead ateam of Shift Leads, Baristas, and support staff.
• Create and manage schedules to cover busy periods.
• Manage vendor relationships, ordering and inventory; control waste.
• Collaborate on menu development and seasonal specials.
• Develop seasonal drink programs with the barista team.
• Monitor budgets and sales performance; identify cost-control ideas.
• Partner with marketing on promotions and events.
• Maintain a clean, welcoming space compliant with health codes.
• Turn customer feedback into action to convert visitors to regulars.
• Support CSCA Academics and Student Life as needed.

Skills

Cafe management

Staff training

Vendor management

Budgeting

Food safety

Customer service

Scheduling

Education

High school diploma or GED

Culinary/Pastry Arts degree preferred

Business Administration/Management degree preferred

Tools

MS Office

Job description

The Cambridge School of Culinary Arts operates CSCA Café in Cambridge, MA, offering coffee, pastries, and house-made syrups. The Café Bakery Manager will oversee daily café bakery operations, lead a team of baristas, and partner with pastry chefs to ensure exceptional service and quality.

You will manage staff, scheduling, inventory, and budgets, maintain a welcoming, spotless environment, and drive profitability while building a culture of hospitality that keeps CSCA Café a neighborhood