HEA Program Manager

World Vision USA; United States; Remote; USD 81,000 - 113,000; Full time

Job summary

World Vision USA is seeking a Program Manager in its Humanitarian and Emergency Affairs Division. The role supports rapid-onset and chronic emergencies, managing USG and private donor-funded projects with strong emphasis on compliance and impact.

The position offers remote flexibility within the United States, with hybrid options in Federal Way, WA or Washington, DC. Requires a Bachelor’s degree and five years of relevant experience; Master’s preferred. Travel up to 25% is possible.

Qualifications

• Bachelor's degree or equivalent work experience; eight years overall experience.
• Master's degree in related field preferred (IR, social sciences, etc.).
• Minimum of five years related work experience in humanitarian/emergency affairs.

Responsibilities

• Provide planning, coordination and management for rapid onset and complex humanitarian emergencies.
• Oversee public (USG) and private funded projects ensuring donor compliance and high-quality implementation.
• Communicate with regional/national offices and stakeholders; manage risks and operational bottlenecks.
• Support field operations, including assessments, design/start-up/phasing-out, reporting, and evaluation activities.
• Lead or participate in donor engagement, grant development, and capacity-building with WVUS partners.

Skills

Organizational Awareness

Program Design and Implementation

Program Monitoring & Reporting

Sector Knowledge

Managing Resources

English Language Proficiency

Education

Bachelor's degree

Master's degree (preferred)

Job description

World Vision is hiring a Program Manager to serve in the Humanitarian and Emergency Affairs Division.

AT A GLANCE

Role: Program Manager

Status: Limited-term; 12 months

Reports to: HEA Senior Manager

Location: Remote within the U. S.; Federal Way, WA or Washington, DC considered for hybrid

Required Experience: Bachelor's degree or equivalent work experience (eight years). Master's degree in related field such as international relations, social sciences, etc. preferred. In addition to education or education equivalent, requires a minimum of five years related work experience. Understanding of the key issues in humanitarian and emergency affairs and in-depth knowledge of areas of responsibility required.

Preferred Experience: Direct experience managing large grants from US Government agencies, institutional foundations or major individuals preferred. Proven experience effectively managing large projects and successful resolution of implementation challenges.

Work Authorization: Must be authorized to work in the U.S.A for any employer.

Travel: Up to 25% domestic and/or international travel.

Estimated hiring range: $81,300 to $112,590

THE JOB

World Vision is looking for a Program Manager to support in the planning, coordination and management of World Vision's response to rapid onset and complex humanitarian emergencies. They will provide management and oversight of public (USG) and private funded projects, ensuring high-quality implementation and compliance with donor requirements. The individual will utilize humanitarian expertise and deep understanding of World Vision's programs to effectively articulate World Vision's strategy and approach to partners, donors, and other key stakeholders.

RESPONSIBILITIES

• Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.
• Ensure that projects are managed effectively through appropriate, timely and detailed communication with appropriate internal teams and relevant stakeholders regarding major issues and successes related to the project. Coordinate with appropriate staff and leadership to encourage and facilitate the documentation of promising practices and lessons learned.
• Work alongside the HEA Operations Team in managing and coordinating disaster responses and ensuring high-quality HEA programming. Specific tasks may include:
• Remain in ongoing communication with key Regional and National Office counterparts on early warning issues.
• Ensure adequate coordination between all WVUS stakeholders and the field in the context of a disaster response.
• Serve as a primary contact point on disasters for all WV stakeholders, including Donor Engagement, Media, Advocacy, and the International Program Group.
• Evaluate field needs and recommend commitments from the Reserve Funds accordingly.
• Brief WVUS stakeholders regarding the ongoing status of unfolding emergencies and WV responses in the field.
• Participate in relevant InterAction and other working group meetings, as delegated/determined by the relevant Team Leader.
• Provide support to the field, including technical review and finalization of response strategies, plans and budgets.
• Identify implementation risks, operational bottlenecks, and compliance controls, and work with field and support office teams to develop mitigation measures.
• Promote accountability to affected populations, safeguarding, protection mainstreaming, and adherence to humanitarian quality standards throughout project implementation.
• Build and maintain relationships with key WV partners to enhance their understanding of WV's strategy for engagement with the USG and other key donors.
• Contribute, as necessary, to the development of new public, private, and bilateral grant proposals.
• Interact with Regional Offices, National Offices and in-country response teams to provide technical and general support to an assigned regional and/or sector-focused portfolio of rapid onset and chronic emergency responses. Support includes but is not limited to:
• Support needs assessments, program design, start-up, phase-in, phase-out, customer service, communications, reporting, monitoring and/or evaluation activities
• Facilitate coordination between programming, finance, operations, grants, and technical teams to strengthen project implementation
• Support the integration of learning, evidence generation, and adaptive management into project implementation
• Develop reporting and evaluation processes for performance management of programs
• Ensure applicable WVUS program standards meet or exceed donor expectations
• Lead or participate in emergency response program development
• Lead, participate in, or facilitate assessments, surveys or evaluations as necessary for risk management, standards setting, policy formation and program development
• Serve as a member of the WVI HEA Global Surge Capacity Network (GSCN) and as such be deployable to high-visibility Category III, Level 3 emergencies if needed.
• Collaborate with WVUS IPG teams and WVI regional and national offices to develop and conduct training in emergency response program methodologies and concepts, including program design, best practices and technical trends, monitoring and evaluation.
• Encourage and facilitate the documentation of best practices and lessons learned in the context of an assigned portfolio, directed toward multiple audiences, to influence policy formation, develop capacity and foster professionalism.
• Public Program Responsibilities:
• Maintain an up-to-date knowledge of trends, issues and discussions related to the IPG/HEA team’s primary public, private, and bilateral donors, including: US Department of State, UN OCHA, UNHCR, and UNICEF relief grants.
• Ensure compliance with donor regulations, award conditions, and WV policies throughout the project cycles.
• Support donor engagement activities, including donor meetings, field visits, presentations, and information requests.
• Support public grant acquisition within assigned rapid-onset and chronic emergency response portfolio, including project and proposal development, standard setting, tools development for capacity building, setting and monitoring milestones, policy and contracts review
• Management and financial oversight of grant funded projects and overall grant portfolio, including standard setting, tools development, capacity building, and monitoring and evaluation
• Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as need

YOU BRING THESE SKILLS

• Organizational Awareness: Understands business operations and the mission, work and priorities of the organization. Applies understanding of organization's informal structure, culture and climate in achieving goals.
• Program Design and Implementation: Effectively design development and relief programs that transform communities in need. Understands how to acquire and integrate resources to support program design. Carries out the vision of ministry program.
• Program Monitoring & Reporting: Effectively monitors and reports on the financial results of program implementation. Understands how to convert WVUS reports into donor reports. Generates reports that are straightforward, comprehensible and timely.
• Sector Knowledge: Understand current methodologies and standards associated with different sectors and effectively applies knowledge in designing, monitoring and evaluating programs.
• Managing Resources: Identifies appropriate people, facilities, tools and materials, time constraints, vendors, etc. for accomplishing goals. Considers potential costs and benefits of resources prior to allocating them.
• English Language Proficiency: The ability to speak, understand and write fluently in English.

REQUIREMENTS

Bachelor's degree or equivalent work experience (eight years). Master's degree in related field such as international relations, social sciences, etc. preferred. In addition to education or education equivalent, requires a minimum of five years related work experience. Understanding of the key issues in humanitarian and emergency affairs and in-depth knowledge of areas of responsibility required. Ability to apply skills and paradigms appropriately in a relief or chronic humanitarian emergency context. Proven work experience in grant writing and other relevant skills. Demonstrated ability to facilitate collaboration in complex settings required. Computer skills required. Proven experience effectively managing large projects and successful resolution of implementation challenges and demonstrated ability to facilitate multi-stakeholder engagement preferred. Computer skills required.

SALARY & BENEFITS

Estimated hiring range: $81,300 to $112,590

The posted hiring salary range reflects pay for U.S. locations and is determined using market data and internal compensation guidelines.