HCV Specialist (Level I)

Sarasota Housing; Sarasota, Northern (FL, KY); Híbrido; USD 38.000 - 48.000; Jornada completa

Descripción de la vacante

Sarasota Housing is seeking an HCV Specialist to support the management of the HCV program under direct supervision. The role handles a caseload, including reexaminations, rent computations, and establishing strong landlord and participant relations.

The position requires a Housing Choice Specialist Certification within 6 months, and 1–2 years in HCV or related fields. A valid Florida driver’s license and HUD-related knowledge are essential for success.

Formación

• Valid Florida driver’s license
• Ability to pass background checks

Responsabilidades

• Schedule interviews and obtain income verifications
• Compute rents and utility allowances, notify residents of rent changes
• Perform initial, annual, and interim re-certifications in a timely manner
• Explain policies and regulations to owners
• Counsel participant families and refer to social services
• Ensure vouchers are issued timely and managed after issuance
• Assist voucher holders in finding acceptable units
• Process moves and transfers per HUD regulations
• Process termination of assistance per policies
• Provide information to participants of social services agencies
• Maintain program statistics such as rent reasonableness, fair market rents, payment standards, utility allowances, income limits
• Provide technical assistance and training to staff
• Assist with digital conversion of clients’ files
• Process unreported income and repayment agreements
• Perform other duties as assigned by supervisor
• Work is sedentary but may require standing, with exposure to noise and verbal abuse

Conocimientos

Organizational skills

Time management

Customer service

Phone etiquette

Online etiquette

PHA knowledge

HUD regulations

Tenant policies

Landlord relations

Public housing operations

Multi-tasking

Adaptability

Educación

Housing Choice Specialist Certification

Descripción del empleo

Under direct supervision of the HCV Director, performs duties to assist in the management and administration of the HCV. The HCV Specialist will be responsible for an assigned caseload. Management of this case load will include processing annual and interim reexaminations of participants for continued assistance, landlord and participant relations, and interaction with local and state community service and government agencies that may assist or benefit the program participants.

Education/Certification Requirements:

Person must possess or be able to obtain a Housing Choice Specialist Certification within 6 months.

Experience Requirements:

Level I – One to two years of experience working in the HCV Section 8 program/low income/affordable housing and/or customer service.

Qualifications:

This position requires a valid Florida driver’s license and the ability to pass a

Requirements

Knowledge and Skills:

• Strong organizational and time management skills.
• Strong Customer Service Skills, Phone, and online etiquette. 3. Knowledge of the general operations and procedures of a Public Housing Agency (PHA).
• Knowledge of the purposes, policies, and regulations of the Housing Authority as established by the Board of Commissioners or as set forth by HUD regulations.
• Knowledge of the HCV Administrative Plan and Tenant Selection and Assignment Policies adopted by the Housing Authority.
• Knowledge of the local, state, and federal laws governing the public and other subsidized housing programs including health and fire regulations, landlord/tenant relationships, leasing of property and evictions.
• Knowledge of the organization and programs of other community agencies and groups that can assist the Authority and provide for the health, welfare educational and recreational needs of
• the residents.
• Ability to work in less-than-ideal conditions, e.g., noise, high traffic areas, etc.

Duties/Responsibilities of Position:

• Uphold and support the Agency’s core values.
• Regularly schedule interviews, obtain income verifications, compute rents and utility allowances, properly notify residents of any rent changes and perform all tasks related to the timely conduct of initial, annual, and interim re-certifications in accordance with pre-established deadlines.
• Produce minimal errors resulting from audited files, correcting errors in a timely manner.
• Explain policies and regulations to owners participating in or interested in the HCVP.
• Provide counseling to participant families and refer families with multi-faceted concerns to the appropriate social services agencies.
• Ensure that vouchers are issued timely and managed after issuance.
• Assist voucher holders in finding acceptable units.
• Process moves and transfers as allowed by HUD regulations.
• Assist in processing termination of assistance pursuant to established policies and procedures.
• Provide information to participants of social services agencies as requested.
• Assist in maintaining program statistics including rent reasonableness data, fair market rents, payment standards, utility allowances, income limits, and any other statistical data as may be required.
• Provide technical assistance and technical training to staff.
• Assist with the prompt digital conversion of clients’ files.
• Process unreported income and set up repayment agreements.
• Perform other duties as assigned by the supervisor.

Work is principally sedentary, must be able to sit or stand for long periods as well as carry/handle file folders. Although it is usually in an area that is adequately cooled, heated, lighted, and ventilated. The person maybe exposed to repetitive motion, vision strain, noise, and verbal abuse on a regular basis.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all job duties listed, and some incumbents may perform some duties, which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.