HCV Quality Control Inspector

Chicago Housing Authority; Chicago, Northern (IL, KY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Hybrid work schedule

Pension Plan

Medical, Dental, Vision

Voluntary Insurance

Parking/Transit

Job summary

The Chicago Housing Authority is seeking a Quality Control Inspector to monitor vendors for contract and program compliance and conduct field quality control inspections in alignment with HUD and CHA requirements. The role reports to the HCV Inspections Compliance Manager.

Applicants should bring five years of relevant field experience, strong communication skills, and proficiency with electronic systems such as Yardi, Word and Excel.

Qualifications

• Five years of relevant field experience in real estate sales, property management, property maintenance, housing inspections, construction, or property rehabilitation.
• Experience using electronic systems and Microsoft Word/Excel.
• Audits and reviews experience preferred; strong verbal and written communication skills.
• Problem-solving, analytical and organizational abilities; valid driver’s license.
• HCV Housing Quality Standards certification within one year (85%+).

Responsibilities

• Perform field quality control inspections to ensure HUD/PHA compliance and program adherence.
• Monitor vendor performance across inspections, abatements, rent reasonableness, and SEMAP measures.
• Update CHA database systems and document findings in files.
• Meet with vendors to review results and discuss improvements.
• Prepare reports and communicate schedules with tenants and owners.
• Support inspections guidebook updates and other QA program duties.

Skills

Field inspection

Quality control

Data analysis

Communication

Yardi

Microsoft Excel

Tools

Yardi

MS Word

MS Excel

Job description

POSITION SUMMARY

The Quality Control Inspector is responsible for monitoring vendors for contract and program compliance. Primary duties will include conducting quality control inspections in the field to ensure correct application of HUD and PHA inspection requirements, and to conduct Enforcement Reviews. Reports to the HCV Inspections Compliance Manager.

DUTIES AND RESPONSIBILITIES

• Maintain full understanding of program requirements, procedures, goals, as well as HUD and internally established measurement systems
• Perform Quality Control inspections in the field using the CHA Inspection Standards to determine compliance with HUD and PHA inspection requirements
• Monitor vendor performance in the following areas:
  • Conducting timely unit inspections
  • Proper application of HUD and PHA inspection requirements
  • Performing abatements as required under SEMAP measurement.
  • Rent reasonableness determinations.
  • Update CHA's database systems
  • Proper documentation in file
• Recommending changes to CHA Inspections Guidebook
• Meet with vendors to review and discuss quality control results
• Record and report vendor scores and performance
• Generate reports for selections
• Route inspections and communicate schedule with tenant and owners
• Perform other HCV Quality Control Program functions as requested
• Performs all other duties and projects as assigned
• Perform other HCV Quality Control Program functions, including file reviews, financial and HUD report reviews, as requested.

QUALIFICATIONS

This position requires a minimum of five years of relevant field experience in real estate sales, property management, property maintenance, housing inspections, construction, or property rehabilitation. Experience using electronic and computerized information systems, Microsoft Word, and Excel. Experience in conducting audits and/or reviews preferred. Must possess excellent verbal and written communication skills. Requires effective problem-solving, analytical, and organizational skills. Yardi experience preferred. Must possess a current driver's license. The ideal candidate will display enthusiasm for undertaking challenges, a professional and respectful demeanor, and the ability to establish and meet critical goals. Within one year, the incumbent will be required to pass HCV Housing Quality Standards certification examination with an 85% or higher level.

BENEFITS AT-A-GLANCE

• Vacation, Sick and Personal, competitive PTO package
• Medical (HMO, PPO, and No employee cost High-Deductible PPO) Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability Insurance
• Long-Term Care Insurance
• Pet Insurance
• Parking Transit
• Prepaid Legal Services
• Brightstar 529 College Savings Plan
• Identity Theft Protection
• Hospital Indemnity Insurance
• Voluntary Critical Illness Insurance
• Deferred Compensation Plan: Empower 457/401(a) with a 3% employer match
• Pension Plan: CHA makes contributions on behalf of the employee, along with the employee's 3% contribution; 100% vesting occurs after 6 years of continuous employment or opt-out of CHA's Retirement Plan and continues to participate in the Municipal Employees Annuity and Benefit Fund of Chicago
• Hybrid work schedule (position specific) This position may be eligible for remote work following a successful completion of a 90-day probationary period according to CHA’s established policies and procedures.

Salary Range: $65,000 - $70,000
Grade: 62U
FLSA: Exempt
Union: Yes