HCV Administrative Manager 400-24

Housing Authority of the City of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

The Housing Authority of the City of Pittsburgh is seeking an HCV Administrative Manager to oversee administrative staff and functions. The role involves managing workflow, ensuring compliance with policies, and facilitating communication between departments. Ideal candidates will possess strong communication skills and relevant experience in office management.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum of 3-5 years experience in administrative or office management.
• Familiarity with Collective Bargaining Agreement processes.

Responsibilities

• Manage administrative staff and workflows.
• Ensure compliance with HACP and HUD policies.
• Serve as a liaison for HCV initiatives.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Education

Bachelor's Degree

Job description

412 Boulevard of the Allies, Pittsburgh, Pennsylvania, United States of America

Job Description

Posted Monday, May 19, 2025 at 4:00 AM | Expired Tuesday, May 27, 2025 at 3:59 AM

Position Description

Position Title:

HCV Administrative Manager

Pay Grade/FLSA:

5E / Exempt

Reports to:

Director - HCV

Date Created:

July 2024

Summary

The primary purpose of this position is to provide managerial oversight and direction of the administrative staff, including the Front Desk Associate(s), General Clerk(s), Customer Service Associate, Support Service Request Specialist II, and Distribution Clerk positions. As an administrative manager, the incumbent is responsible for the management of general HCV critical tasks per the critical task list and assigned as needed, including but not limited to briefings and landlord interface. All activities must support the Housing Authority of the City of Pittsburgh (“HACP” or “Authority”) mission, strategic goals, and objectives.

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned.

• Manage administrative staff to include the Front Desk Associate(s), General Clerk(s), Customer Service Associate(s), and Support, Service Request Specialist II(s), and the Distribution Clerk positions.
• Manage all initiatives related to, but not limited to, the distribution, planning, review, and evaluation of administrative function deliverables.
• Manage talent-related matters, including but not limited to workforce planning, such as talent acquisition, training and development, and performance management.
• Design, develop, produce, and analyze reports to track the workflow and deliverables of subordinates.
• Ensure administrative staff adherence to HACP, HUD, and departmental policies, processes, and procedures.
• Serve as a liaison for HACP projects and assist with developing new initiatives for the HCV Department.
• Research regulations, create reports, and facilitate problem-solving efforts, seeing issues through to resolution, including overarching issues that may arise within the HCV Department.
• Maintain electronic records and perform analysis when applicable.
• Responsible for oversight of HCV records and filing system, including retrieval, disbursement, collection, and conversion (such as paper copy to digital).
• Monitor/evaluate workflow and provide viable and timely recommendations in consultation with the immediate manager.
• Perform other duties and projects as required to support the functionality of the Agency and department upon request.

Required Skills

This position requires the incumbent to exhibit the following behavioral skills:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.

Education, Certifications, Licensing, and Experience

• Bachelor’s Degree or equivalent required and a minimum of 3-5 years professional experience in an administrative or office management role. An equivalent combination of education and experience may be considered.
• Familiar with the Collective Bargaining Agreement process and management adherence to contracts of union workers

ADA and Other Requirements

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions : Work is performed in indoor office environments.

412 Boulevard of the Allies, Pittsburgh, Pennsylvania, United States of America