HCP Engagement & Speaker Programs Lead

Boehringer Ingelheim; Ridgefield (CT); Hybrid; USD 90,000 - 147,000; Full time

Benefits offered by this job

Discretionary bonus

Relocation assistance

Job summary

This role leads the execution and continuous improvement of Speaker Bureau, advisory board, and HCP consulting engagement processes at Boehringer Ingelheim. You will coordinate with Commercial, Medical, Legal, Compliance, vendors, and HCP stakeholders to ensure compliant, efficient engagement execution.

Based at our Ridgefield, CT site with hybrid flexibility 2-3 days on-site, you will drive process improvements, contract management, and training to support high-quality interactions that align

Qualifications

• Bachelor's degree from an accredited institution required.
• Knowledge of pharmaceutical, healthcare, or corporate compliance policies and procedures preferred.
• Strong project management, stakeholder engagement, communication, and professional relationship-building skills.
• Experience in contract, project, or process management/operations or paralegal experience.
• Three to five (3-5) years in the pharmaceutical or healthcare related industry.
• Proven ability to work in a changing regulatory environment.
• Proven ability to build and maintain partnerships with key internal and external expert stakeholders.
• Ability to plan, prioritize, organize work, manage multiple tasks, and engage effectively with internal and external stakeholders.
• Ability to challenge and provide alternate points of view.
• Ability to build positive interpersonal relationships that support effective collaboration and achievement of business objectives.
• Strong problem-solving and decision-making skills, including the ability to assess risks, resolve issues, and make sound judgments in contract and engagement management.
• Experience with compliance and/or ability to qualify potential risks/liability, for exposure related to major projects.

Responsibilities

• Manage, monitor, and continuously improve service quality across Customer Operations and vendor partners, with a focus on customer-centric support and operational excellence
• Support adherence to applicable compliance policies, procedures, and engagement requirements for sales teams, contracted faculty, vendors, and HCP engagements
• Coordinate across Commercial, CDMA, R&D, Legal, Compliance, and vendor teams to drive consistency, quality, and timely execution of HCP engagements
• Lead consultancy contract management, including workflow coordination, contract language review support, stakeholder follow-up, and timeline tracking
• Support advisory board contracting and execution processes, ensuring business requirements, compliance expectations, approvals, financial caps, and transparency reporting needs are met
• Facilitate clear, timely communication with internal stakeholders, external partners, vendors, agencies, and HCPs throughout the engagement lifecycle
• Identify process gaps, resolve issues, and recommend practical improvements that enhance efficiency, quality, compliance, and stakeholder experience
• Coordinate training and support materials to promote consistent execution of P2P programs, consulting engagements, and related HCP processes
• Serve as a knowledgeable point of contact for stakeholders, helping address questions, remove barriers, and support the company’s strategic objectives

Skills

Project management

Stakeholder engagement

Communication

Relationship-building

Problem-solving

Regulatory compliance knowledge

Contract management

Education

Bachelor's degree

Job description

The base salary range for this position is $90,000 to $147,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here .

Compensation Data

The base salary range for this position is $90,000 to $147,000. The position may be eligible for a role specific discretionary bonus, relocation, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law. For an overview of our benefits please click here .

Description

This role leads the execution and continuous improvement of Speaker Bureau, advisory board, and HCP consulting engagement processes. Serving as a primary liaison across Commercial, Medical, Legal, Compliance, vendors, and HCP stakeholders, this individual ensures activities are delivered efficiently, consistently, and in alignment with applicable regulations, organizational policies, and business needs. The role requires a customer-centric, solutions-oriented mindset, with strong problem-solving skills to identify issues, streamline workflows, and support compliant, high-quality engagement execution.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Duties & Responsibilities

• Manage, monitor, and continuously improve service quality across Customer Operations and vendor partners, with a focus on customer-centric support and operational excellence


• Support adherence to applicable compliance policies, procedures, and engagement requirements for sales teams, contracted faculty, vendors, and HCP engagements


• Coordinate across Commercial, CDMA, R&D, Legal, Compliance, and vendor teams to drive consistency, quality, and timely execution of HCP engagements


• Lead consultancy contract management, including workflow coordination, contract language review support, stakeholder follow-up, and timeline tracking


• Support advisory board contracting and execution processes, ensuring business requirements, compliance expectations, approvals, financial caps, and transparency reporting needs are met


• Facilitate clear, timely communication with internal stakeholders, external partners, vendors, agencies, and HCPs throughout the engagement lifecycle


• Identify process gaps, resolve issues, and recommend practical improvements that enhance efficiency, quality, compliance, and stakeholder experience


• Coordinate training and support materials to promote consistent execution of P2P programs, consulting engagements, and related HCP processes


• Serve as a knowledgeable point of contact for stakeholders, helping address questions, remove barriers, and support the company’s strategic objectives

Requirements

• Bachelor's degree from an accredited institution required


• Knowledge of pharmaceutical, healthcare, or corporate compliance policies and procedures preferred


• Strong project management, stakeholder engagement, communication, and professional relationship-building skills


• Experience in contract, project, or process management/ operations or paralegal experience


• Three to five (3-5) years in the pharmaceutical or healthcare related industry


• Proven ability to work in a changing regulatory environment


• Proven ability to build and maintain partnerships with key internal and external expert stakeholders


• Ability to plan, prioritize, organize work, manage multiple tasks, and engage effectively with internal and external stakeholders


• Ability to challenge and provide alternate points of view


• Ability to build positive interpersonal relationships that support effective collaboration and achievement of business objectives


• Strong problem-solving and decision-making skills, including the ability to assess risks, resolve issues, and make sound judgments in contract and engagement management


• Experience with compliance and/or ability to qualify potential risks/liability, for exposure related to major projects

Eligibility Requirements:

• Must be legally authorized to work in the United States without restriction


• Must be willing to take a drug test and post-offer physical (if required)


• Must be 18 years of age or older

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com