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Job summary
A health tech company in Delray Beach is seeking an experienced HCHB EMR Systems Analyst. You will support, maintain, and enhance the HCHB EMR system, collaborating with clinical and administrative users. The ideal candidate has a strong understanding of healthcare workflows and compliance, along with proven troubleshooting skills. Join us to optimize our EMR system for better user experiences.
Qualifications
Proven experience working with the HCHB (Homecare Homebase) EMR system.
Strong understanding of home health and hospice care workflows, documentation, and regulatory compliance.
Ability to manage and prioritize multiple user requests and system tickets effectively.
Familiarity with HIPAA and other healthcare compliance requirements.
Responsibilities
Serve as the primary point of contact for all user-reported issues related to HCHB EMR.
Troubleshoot and resolve technical and workflow-related problems within the HCHB application.
Collaborate with end users to understand system challenges and deliver effective resolutions.
Maintain documentation of issues and resolutions to support knowledge transfer.
Ensure system configuration aligns with regulatory requirements and agency policies.
Skills
Experience with HCHB EMR system
Understanding of home health and hospice care workflows
Analytical and problem-solving skills
Interpersonal communication skills
Education
Background in healthcare, clinical informatics, or health IT
Tools
IT support tools (ticketing systems)
Job description
A health tech company in Delray Beach is seeking an experienced HCHB EMR Systems Analyst. You will support, maintain, and enhance the HCHB EMR system, collaborating with clinical and administrative users. The ideal candidate has a strong understanding of healthcare workflows and compliance, along with proven troubleshooting skills. Join us to optimize our EMR system for better user experiences.