HCD (Human-centered Design ) Design Director

Ford Pro; Dearborn (MI); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking an Experience Design Director to lead a dynamic design team. This role is pivotal in shaping innovative experiences that meet customer and business needs, driving strategic direction while collaborating across various functions. You'll leverage your expertise to influence product vision and ensure that design aligns with business strategies. If you're passionate about creating user-centric solutions and thrive in a collaborative environment, this opportunity is perfect for you to make a significant impact on the future of design in a global organization.

Qualifications

• Proven experience in leading multidisciplinary design teams.
• Strong understanding of modern product and experience creation.

Responsibilities

• Lead a design team to drive strategic direction and innovation.
• Collaborate cross-functionally to align on future program objectives.

Skills

Experience Design Leadership

Strategic Direction

Collaboration

Customer-Centric Design

Prototyping

Education

Bachelor's Degree in Design or related field

Master's Degree (preferred)

Job description

Join us in shaping the future of Ford Motor Company, as part of a global organization with exceptional colleagues in world-class facilities. As part of Ford Design, you’ll be at the cutting edge of Ford’s most strategically critical work, designing people and society’s needs into the heart of our next generation of products, services, and experiences.

The Experience Design Director leads a multi-disciplinary design team, owning a specific domain and driving its strategic direction. You'll identify customer, business, and technology opportunities, guiding project teams to ideate, visualize, and prototype future experiences.

You'll champion a holistic approach to experience design, starting with the customer and rapidly iterating solutions to deliver delightful, technically feasible, and strategically aligned experiences that are viable at scale. You're a strategic leader and natural collaborator, bringing multidisciplinary design teams together to set and achieve a shared vision.

You'll apply domain-specific expertise and overall experience design leadership to influence product vision, strategy, roadmaps, and decision-making. You'll partner cross-functionally across Ford, including Design, Marketing, Technology, Program Management, CX, and key business units, aligning on future program planning and objectives. Your focus is on finding creative alignment across all disciplines and ensuring business strategy translates into innovative experiences that delight users. You're exceptionally well-versed in modern product and experience creation, capable of leading a team in the right direction even within complex and ambiguous opportunity spaces.

Portfolio is required upon submission for consideration.