HBCUv Product Manager

UNCF; Atlanta (GA); Hybrid; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a dynamic HBCUv Product Manager to lead the development of a digital learning platform. This role involves strategic planning, product vision development, and collaboration with stakeholders in the higher education landscape. The ideal candidate will have a strong background in product management and user experience research, with a focus on innovative solutions. Join a mission-driven organization dedicated to enhancing educational access and success for HBCU students. This hybrid position offers a competitive salary and a chance to make a meaningful impact in the educational technology sector.

Benefits

Medical, Dental & Vision

Vacation, Sick & Personal Leave

Life Insurance

Flex Spending Accounts

403(b) Retirement Account

Holiday Savings Plan

Annual Success Sharing

Qualifications

• 5+ years of experience in product management and user experience research.
• Strong understanding of the higher education environment and its technological needs.

Responsibilities

• Develop and communicate a clear product vision and roadmap.
• Collaborate with educators and students to gather requirements and conduct research.

Skills

Product Management

User Experience Research

Market Analysis

Stakeholder Engagement

Cross-Functional Leadership

Education

Bachelor's degree in Education, Computer Science, Business

Master's degree

Tools

Data Analytics Tools

AI-driven Tools

Job description

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This range is provided by UNCF. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $125,000.00/yr

Job Title: HBCUv Product Manager

Department: Enterprise Technology

Reports To: Vice President, Enterprise Technology Business and Strategy

FLSA Status: Exempt

Band: D1

Salary Range: $100,000.00 - $125,000.00

Job Description

The HBCUv Product Manager, who will report to the Vice President, Enterprise Technology Business and Strategy, will support, along with our Managed Service Provider, the strategic planning, development, and implementation of HBCUv, the organization’s digital learning and community engagement platform. This role requires a deep understanding of the higher education landscape, user-centered design principles, user experience research and the ability to translate stakeholder needs into innovative digital solutions.

About Uncf

The United Negro College Fund (UNCF) has been an engine of educational achievement for more than 80 years. UNCF’s mission is to build a robust and nationally recognized pipeline of HBCU students who, because of UNCF support, become highly qualified college graduates. In addition, UNCF ensures that its member institutions remain respected models of best practices in moving students to and through college. Since its inception in 1944, UNCF has raised over $6 billion in private support, distributed scholarships to help students attend school, and enabled more than 500,000 scholars and low-income students to graduate from UNCF’s member historically black colleges and universities (HBCUs) and launch professional careers. UNCF is committed to closing the educational attainment gap by increasing postsecondary access and success for student groups, particularly low-income and first-generation students.

PRIMARY RESPONSIBILITIES AND DUTIES:

Product Strategy and Roadmap: Develop and communicate a clear product vision and roadmap aligned with the organization’s mission and the needs of higher education institutions

Define the Product Vision

• Mission Alignment
• Long-term Goals
• Stakeholder Input
  
  
  

Assess Market Needs

• Market Analysis
• Competitive Landscape
  
  
  

Assess Market Needs

• Market Analysis:
• Competitive Landscape
  
  
  

Develop the Product Roadmap

• Strategic Objectives:
• Milestones and Timelines:
• Resource Allocation
  
  
  

Communicate Effectively

• Clear Messaging:
• Stakeholder Engagement:
• Visual Tools
  
  
  

Monitor and Adapt

• Continuous Feedback:
• Flexibility
  
  
  

Stakeholder Engagement: Collaborate with educators, administrators, students, and internal teams to gather requirements and conduct user experience research, ensuring the platform addresses the diverse needs of the higher education community.

Feature Development: Prioritize and define product features, focusing on the development of a mobile app, integration of generative AI-based student success tools, and a robust data infrastructure.

Prioritize Mobile App Features

• Define Core Purpose:
• User Stories:
• Impact and Effort Matrix:
• Minimum Viable Product (MVP)
  
  
  

Integrate Generative AI-Based Student Success Tools

• Identify Key AI Features:
• Data Collection and Training:
• User Interface Design
• Continuous Improvement: Regularly update AI models based on new data and user feedback to enhance their effectiveness
  
  
  

Establish Robust Data Infrastructure

• Data Storage Solutions:
• Data Integration:
• Data Analytics Tools:
• Data Security and Privacy
  
  
  

Develop a Feature Roadmap

• Strategic Objectives:
• Milestones and Timelines:
• Stakeholder Engagement:
  
  
  

Monitor and Adapt

• Continuous Feedback:
• Flexibility:
  
  
  

Cross-Functional Leadership: Lead cross-functional teams, including designers, developers, and content creators, to deliver high-quality products on time and within budget.

Market Analysis: Conduct market research to stay informed about trends in educational technology, ensuring the platform remains competitive and meets evolving user needs.

Define Research Objectives:

• Identify Goals:
• Identify Target Audience
• Choose Research Methods
• Observational Studies:
• Collect and Analyze Data
• Data Analysis:
• Develop Actionable Insights
• Monitor and Adapt
  
  
  

Performance Monitoring: Establish metrics to assess product performance, user engagement, and satisfaction, using data-driven insights to inform future development.

Product Performance Metrics

• Gross Revenue
• Net Revenue
• Gross Margin
• Net Margin
  
  
  

User Engagement Metrics

• Active Users
• Session Duration
• Retention Rate
• Churn Rate
  
  
  

User Satisfaction Metrics

• Net Promoter Score (NPS)
• Customer Satisfaction Score (CSAT
• Customer Effort Score (CES)
  
  
  

Data-Driven Insights

• Data Collection
• Data Analysis
• Actionable Insights
  
  
  

Continuous Improvement

• Monitor Metrics
• Adapt Strategies
  
  
  

Supervisory Responsibilities

No supervisory responsibilities.

QUALIFICATIONS:

Education And Experience

Bachelor’s degree in education, Computer Science, Business, or a related field; Master’s preferred.

Minimum of 5 years of experience in product management and user experience research, preferably in the educational technology sector.

Proven track record of successfully launching digital products, with experience in mobile applications and AI-driven tools.

Strong understanding of the higher education environment and its technological needs.

Excellent communication and leadership skills, with the ability to manage cross-functional teams.

Compensation And Benefits

Benefits include:

Medical, Dental & Vision

Vacation, Sick & Personal Leave

Life Insurance (Basic & Optional)

Flex Spending Accounts

403(b) Retirement Account

Holiday Savings Plan

Annual Success Sharing

Salary Range: $100,000.00 To $125,000.00 per year (Salary is commensurate with experience.) This is a hybrid role: 4 days on-site and 1-day remote per week. ( The salary range is based on the value of the position in the Washington, DC Metro Area and may be adjusted up or down according to the position’s value in other locations).

UNCF is EOE M/F/D/V

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

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