HBC - Order Filler

Hyvee.io; Missouri; On-site; USD 18,000 - 23,000; Full time

Job summary

Hy-Vee is seeking an Order Selector to accurately pick groceries ordered online, ensuring the freshest produce and meats and verifying dates for freshness. You will restock out-of-stock items and strive to meet or exceed pick-rate goals within our Fulfillment Center environment.

Ideal candidates have strong communication and interpersonal skills, can multitask in a fast-paced warehouse, and adhere to company policies while delivering reliable service to customers.

Qualifications

• High School Diploma or equivalent preferred.
• Strong verbal and written communication skills.
• Good interpersonal and customer service orientation.
• Ability to identify and resolve issues.
• Ability to multi-task in a fast-paced warehouse.

Responsibilities

• Accurately selects groceries ordered online by customers.
• Selects highest quality produce, meat, and other fresh products; verifies dated product for freshness.
• Research out of stock items and restock before shorting the customer.
• Maintains or exceeds pick rate goals as determined by the Fulfillment Center.
• Adheres to company policies and Fulfillment Center guidelines.
• Reports to work as scheduled and on time.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Attention to detail

Multi-tasking

Education

High School Diploma or equivalent

Job description

Additional Considerations (if any)

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Order Selector

FLSA : Non-Exempt

General Function: Accurately selects groceries ordered online by customers. Selects highest quality produce, meat, and other fresh products. Verifies dated product during selection to ensure freshness.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and Reports to: Fulfillment Center Director, Assistant Director, Operations Manager

Positions that Report to you: None

Primary Duties and Responsibilities

• Accurately selects groceries ordered online by customers.
• Selects highest quality produce, meat, and other fresh products. Verifies dated product during selection to ensure freshness.
• Research out of stock items and attempt to restock before shorting the customer.
• Maintains or exceeds pick rate goals as determined by the individual Fulfillment Center.
• Adheres to company policies and individual Fulfillment Center guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Must possess the ability to substitute products for customers, upon request and unavailability
• Well organized, able to multi-task, and work in a fast-paced environment
• Ability to work independently and complete daily workload with limited supervision

Education and Experience

High School Diploma or equivalent preferred

Physical Requirements

• Visual requirements include: ability to see detail at near range with or without correction
• Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
• Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions

Working Conditions

The duties of this position are mostly performed in a warehouse setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, trash compactor, telephone, intercom, cardboard compactor, voice selection unit

Contacts

Has daily contact with warehouse personnel and suppliers/vendors.

Employment is contingent upon the successful completion of a pre employment drug screen.