Hawaii Paralegal

The Mortgage Law Firm; Honolulu (HI); Hybrid; USD 45,000 - 65,000; Full time

Job summary

A mortgage servicing company in Honolulu is seeking candidates with at least 3 years of experience in foreclosure or mortgage operations. The ideal applicant will have strong verbal and written communication skills, excellent customer service abilities, and proficiency in Microsoft Office applications. Candidates should demonstrate strong problem-solving skills and adaptability to meet changing demands in a fast-paced environment. This is an excellent opportunity to join a dynamic team and contribute to customer satisfaction.

Qualifications

• High school diploma or GED required.
• Minimum of 3 years of experience in foreclosure or mortgage-servicing operations.
• Strong verbal and written communication skills.
• Demonstrated customer service skills.
• Excellent organizational and time-management abilities.
• High attention to detail and accuracy.
• Strong problem-solving and critical-thinking skills.
• Proficiency in Microsoft Word, Adobe Acrobat, Internet Explorer, and Microsoft Access.
• Ability to work independently and collaboratively.
• Adaptability to changing client expectations.

Skills

Verbal Communication

Written Communication

Customer Service

Organizational Skills

Time Management

Problem Solving

Critical Thinking

Microsoft Word

Adobe Acrobat

Microsoft Access

Internet Explorer

Education

High school diploma or GED

Job description

Qualifications

• High school diploma or GED required.
• Minimum of 3 years of experience in foreclosure or mortgage‑servicing operations.
• Strong verbal and written communication skills, with the ability to clearly convey information to clients, colleagues, and leadership.
• Demonstrated customer‑service skills, including professionalism, responsiveness, and the ability to resolve inquiries effectively.
• Excellent organizational and time‑management abilities, with a proven ability to manage competing priorities and meet deadlines.
• High attention to detail and accuracy, especially when reviewing documents and updating case information.
• Strong problem‑solving and critical‑thinking skills, with the ability to assess complex situations and determine effective solutions.
• Proficiency in Microsoft Word, Adobe Acrobat, Internet Explorer, and Microsoft Access, with the ability to learn additional technology platforms as required.
• Ability to work independently and collaboratively within a fast‑paced, deadline‑driven environment.
• Adaptability to changing client expectations, internal processes, and industry requirements.