Hashicorp Looking for Business Systems Administrator at Remote

Hashicorp; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is looking for a motivated individual to support their CRM applications, primarily focusing on Salesforce. This role is perfect for those at the beginning of their Salesforce Admin career, offering a chance to work with various Salesforce products. You will be responsible for day-to-day administration, managing users, and assisting with data management tasks. The ideal candidate will have a strong understanding of the Salesforce platform, excellent communication skills, and a desire to contribute to operational excellence. Join a dynamic team that values innovation and efficiency, and take your career to the next level!

Qualifications

• Salesforce Administrator Certification or actively working on it.
• Understanding of the Salesforce platform is a must.

Responsibilities

• Support and administer Salesforce instance day-to-day.
• Manage Salesforce users, profiles, and permission sets.

Skills

Salesforce Administration

MS Excel

SQL

Business Analytics

Detail Orientation

Communication Skills

Education

Salesforce Administrator Certification

Tools

Salesforce

Data Management Tools

Job description

About the Role:
This role will support the CRM applications (primarily focused on Salesforce) across Sales, Marketing, Customer Success and Support. This is a perfect role for someone who is looking to start or is early in their Salesforce Admin career, and will offer a wide variety of opportunities to work with multiple Salesforce products.

In this role you will:

1. Day to day support and administration of our Salesforce instance.
2. Manage Salesforce users, profiles, roles, permission sets and other user support requests.
3. Assist the Delivery team with entry level development needs.
4. Data management including mass updates and data loads.
5. Manage all incoming partner community user support requests.
6. Assist with ticket grooming.

You may be a good fit for our team if you have:

1. Salesforce Administrator Certification (or actively working on it).
2. Understanding of the Salesforce platform a must.
3. MS Excel, SQL, and business analytics skills preferred.
4. Exceptional ability to innovate upon existing processes in order to create greater efficiency.
5. Knowledge and/or proficiency with a variety of technology platforms and tools.
6. Detail oriented and organization skills.
7. Excellent professional verbal and written communication skills with ability to communicate with personnel at all levels of an organization.
8. Business oriented, having a good understanding of basic business principles and SaaS business operations.
9. Inquisitive, with a desire to learn and be a contributor to business solutions that achieve the company’s goal of customer satisfaction and operational excellence.
10. Ability to perform thorough and accurate testing.