Harvest Market Cashier

Niemann Foods / Harvest Market (Niemann); Ann Arbor (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

MI Earned Sick Time (ESTA)

Retirement Plans

Employee Assistance Program

Job summary

Niemann Harvest Market in Ann Arbor, MI is hiring a Cashier to greet customers, scan purchases, handle payments, and answer product questions. You will support a positive store atmosphere and assist the Customer Service Manager in delivering excellent guest experiences.

The role emphasizes accurate cash handling, friendly communication, and product knowledge about produce and promotions. Training is provided, and full-time/part-time status may grant comprehensive benefits.

Qualifications

• No formal education or experience required.

Responsibilities

• Provide superior guest service and resolve customer concerns.
• Scan items and process payments accurately.
• Answer inquiries about products, promotions and item locations.
• Maintain a clean, organized work area and restock as needed.

Skills

Customer service

Communication

Money handling

Multi-tasking

Product knowledge

Problem solving

Teamwork

Job description

SUMMARY

The responsibilities of the Cashier is to scan the customer’s selections, ensure that the prices and quantities are accurate, accept payment, issue receipts, answer inquiries, and provide helpful information to customers about products, promotions and item location. Cashiers also respond to complaints with genuine concern, learn about our Producers and Makers and assist the Customer Service Manager in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Learns and uses the GUEST program
• Greet Customers. Be sincere
• Use a smile. Project a friendly manner
• Engage the customer in casual conversation
• Show respect toward customers purchases
• Thank them
• Maintains customer satisfaction by providing solutions to concerns
• Performs product scanning and processing of customer’s orders in an accurate, efficient, and prompt manner
• Ensures proper handling of all forms of tender and coupons
• Packages customer purchases in an organized fashion
• Be able to recognize and differentiate all types of produce, and be knowledgeable to share about the special varieties we carry.
• Keeps work station and surrounding area clean, organized and well stocked
• Performs fixed activities as assigned by supervisor
• Follows all store and department policies and procedures
• Follows safety policies and procedures
• Other duties as assigned by supervisor

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• People/Communication skills
• Integrity
• Money handling skills
• Ability to multi-task

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• There is no required education or experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers and associates.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication).

CERTIFICATES, LICENSES, REGISTRATIONS

• This position has no required certifications, license, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 25 pounds
• Frequently (Between 1/3 to 2/3 of the time)
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb
• Balance
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 75 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Risk of electrical shock
• Outdoor weather conditions from exterior doors

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

$15 up to $17/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location