Hardware Technician - TS/SCI w/ FS Poly Required Columbia, MD

Sound E Solutions; Columbia (MD); On-site; USD 53,000 - 62,000; Full time

Job summary

An established industry player is seeking a Hardware Technician to join their dynamic team in Columbia, MD. This role offers a unique opportunity to provide on-site and remote support for a variety of computer systems and peripherals. You will be responsible for troubleshooting, repairing, and installing hardware, while also preparing technical documentation and engineering plans. The company offers a competitive compensation package, including comprehensive health benefits and a sign-on bonus. If you possess a TS/SCI clearance and have a passion for technology, this is the perfect opportunity for you to thrive in a supportive and innovative environment.

Benefits

100% company funded health insurance

Dental insurance

Vision insurance

3 weeks PTO

11 government holidays

Sign-On Bonus

Qualifications

• Active TS/SCI Full Scope Poly Clearance is required.
• Experience in installing and troubleshooting computer hardware.
• Ability to read and understand technical manuals.

Responsibilities

• Provide Tier 2 and 3 support for hardware and peripherals.
• Prepare engineering plans and site installation packages.
• Train personnel in proper hardware usage.

Skills

Troubleshooting

Repairing hardware

Technical documentation

Communication skills

Analytical skills

Time management

Education

High School Diploma or GED

8570 Certification

AA or BS in a technical field

Tools

AutoCAD

Microsoft Office

Job description

Hardware Technician - TS/SCI w/ FS Poly Required

Columbia, MD

Total Compensation range of $53,665 - $61,830 per year
Compensation package includes 100% company Funded BCBS Health, Dental and Vision Insurance Plan. 3 weeks PTO, 11 Government Holidays and more .... ..Sound Engineering Solutions is excited to announce a Sign-On Bonus for the successful candidate hired for this role! Join our team during this festive season and enjoy a rewarding career with additional perks.

Active & Current TS/SCI with Full Scope Poly is REQUIRED!!!

Job Title: Hardware Technician

Location :Columbia, MD

The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Configures computers, communications devices and peripheral equipment. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Updates technical drawings using AutoCAD software as needed

Key Responsibilities:

• Assesses and documents current site configuration and user requirements
• Analyzes existing requirements and prepares specifications for hardware acquisitions
• Prepares engineering plans and site installation Technical Design Packages
• Develops hardware installation schedules
• Prepares drawings documenting configuration changes at each site
• Prepares site installation and test reports
• Configures computers, communications devices and peripheral equipment
• Trains site personnel in proper use of hardware
• Builds specialized interconnecting cables
• Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
• Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
• Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
• Updates technical drawings using AutoCAD software as needed

Requirements:

• Active & Current TS/SCI Full Scope Poly Clearance is REQUIRED
• High school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.
• Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
• Well-versed in installing windows, software, applications, antivirus and patches.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
• Able to manage time and priorities effectively.
• Able to work efficiently with minimal supervision.
• Proficient in working with end-users remotely.
• Demonstrated expertise in Microsoft Windows 7 and 10.
• Familiar with Active Directory security and policies.
• Excellent analytical and problem-solving skills.
• Outstanding communication skills to relate with team members and support workers.
• Must be able to drive a company vehicle and lift 50 lbs.
• Must be available to work an 8-hour shift between the hours of 6am - and 6pm, as determined by management.

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