Hardware Technician - Level 1 (Mobility Support Specialist)

Stratum Networks; Annapolis (MD); On-site; USD 31,000 - 71,000; Full time

Benefits offered by this job

Up to 3 weeks paid vacation

11 paid holidays

Health care eligibility immediately

401(k) plan with employer match

Job summary

A growing cybersecurity solutions company is seeking a Level 1 Hardware Technician in Annapolis, MD. The role requires supporting clients by conducting site surveys, installing and configuring hardware, and troubleshooting systems. Candidates must have a TS/SCI clearance and strong skills in hardware installation and troubleshooting. Excellent benefits are offered, including paid vacation and immediate healthcare eligibility.

Qualifications

• 0 to 2 years of experience in relevant fields.
• Demonstrated ability to read and understand technical manuals.
• Must lift up to 50 pounds.

Responsibilities

• Conduct site surveys and assess current configurations.
• Analyze requirements and prepare specifications.
• Install and configure hardware and communications devices.
• Train personnel in hardware usage.
• Troubleshoot and repair workstations and peripherals.

Skills

Installing computer hardware and peripherals

Troubleshooting computer systems

Analytical and problem-solving skills

Excellent communication skills

Time management

Proficiency in Microsoft Office Applications

Familiarity with Active Directory

Education

High school/GED

8570 Certification

Preferred Security +

AA or BS in a technical field

Job description

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high‑end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate Level 1 Hardware Technician to support a client located in the Annapolis Junction, MD area.

CANDIDATES ARE REQUIRED TO HAVE AN ACTIVE TS/SCI WITH POLYGRAPH to be considered for the position.

Job Description

Conducts site surveys; assesses and documents current site configuration and user requirements.

• Analyzes existing requirements and prepares specifications for hardware acquisitions.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor‑manufactured fiber optic/Ethernet cables & telephone systems.

Salary: $31,000 ‑ $71,000 depending on experience and contract. Benefits: Excellent benefits package, including up to 3 weeks paid vacation and 11 paid holidays. Eligible for health care (single and family) immediately. 401(k) plan with employer match available.

Required Skills, Experience, and Education

Minimum education and experience level: High school/GED and zero (0) to two (2) years of experience AND 8570 Certification. Preferred Security +. Will accept an AA or BS in a technical field as a substitute for years of experience.

Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well‑versed in installing Windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end‑users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem‑solving skills. Outstanding communication skills to relate with team members and support workers. Must be available to work an 8‑hour shift between the hours of 6 am‑6 pm, as determined by management.

Must be able to lift up to 50 pounds and able to drive a company vehicle. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.

Required Clearance: Candidate must have a TS/SCI polygraph clearance.

Stratum Networks Overview

Stratum Networks is a rapidly growing information assurance and cybersecurity solutions company with expert knowledge of implementing secure infrastructure, providing security integration, development, assessment and training solutions. Our high‑end network and security consulting to Department of Defense and Intelligence Community clients create robust, secure network infrastructure, policies, and procedures for local and global, terrestrial and satellite networks.

As leading experts in their fields, our certified and highly experienced network, software development, IT support and security professionals are able to provide the necessary design, implementation, and consulting services to meet the demanding requirements of mission‑critical networks. To learn more, visit www.stratumnet.com.

Stratum Networks, Inc is an equal opportunity employer, who participates in E‑Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification required by applicable law.