Hardware Support Engineer

Anglia IT Recruitment; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading IT recruitment agency is seeking a Hardware Support Engineer to handle various responsibilities including ticket management, hardware repairs, and vendor liaisons. Candidates must have relevant hardware support experience and be willing to undergo SC Clearance for this role. Competitive hourly rate offered.

Qualifications

• Candidates must hold or be willing to undergo SC Clearance.

Responsibilities

• Manage ticket queues for hardware support.
• Perform hardware repairs of warranty kit.
• Liaise with vendors for parts and kit returns.

Skills

Hardware support experience

Break fix & maintenance experience

Job description

Role: Hardware Support Engineer

Duration: 31/3/2026

Location: Multiple Locations available

Rate: £18.87 per hour (Inside IR35)

• Queue Ticket Management of tickets
• Hub Stock management eg asset management of kit
• Triage & perform hardware repairs of warranty kit.
• Liaise with vendors for parts & returning of kit.
• Highlight potential issues with service & service improvements.

Skills Required:

• Hardware support experience
• Break fix & maintenance experience.

Candidates must hold or being willing to undergo SC Clearance.