Hardware Stocking Associate

Hamshaw Lumber Inc.; Keene (NH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

401K

Employee discounts on product

Job summary

Hamshaw Lumber Inc. in Keene, NH is seeking a Stocking Associate to help customers locate hardware and keep the sales floor neat and organized. You will stock merchandise, maintain displays, and assist with inventory, pricing, labeling, and merchandising standards.

The role involves face-to-face customer service, collaboration with team members, and following store procedures. A reliable, customer-focused attitude is essential for success in this retail environment.

Qualifications

• Merchandising and stocking duties to maintain organized sales floor.
• Customer service tasks include assisting customers in locating products.
• Inventory checks and replenishment to ensure product availability.

Responsibilities

• Unload, sort, and stock incoming hardware merchandise in the appropriate locations.
• Replenish shelves and displays to maintain product availability and an organized sales floor.
• Ensure products are properly priced, labeled, and displayed.
• Maintain attractive product presentations and follow merchandising standards.
• Rotate, organize, and face merchandise as needed.
• Identify low-stock items and communicate replenishment needs to the department manager.
• Greet customers and assist them in locating hardware products.
• Answer basic questions about product location, availability, and general use.
• Refer technical questions or requests requiring additional product knowledge to an appropriate associate or manager.
• Maintain a professional, helpful, and courteous attitude toward customers and coworkers.
• Assist with receiving deliveries and verifying merchandise against packing slips when assigned.
• Report damaged, missing, or incorrect merchandise.
• Assist with inventory counts and investigate discrepancies as directed.
• Follow established procedures for overstock, returns, and misplaced merchandise.
• Help maintain accurate shelf labels and product information.
• Work cooperatively with hardware associates, sales staff, receiving personnel, and other departments.
• Follow company policies, attendance expectations, and established work procedures.
• Perform other related duties as assigned.

Skills

Merchandising

Stocking merchandise

Customer service

Inventory control

Job description

Do you like to work on your feet and keep things neat and organized? Our Stocking Associates connect all of the dots to make sure customers can find everything they have on their shopping list. This position involves receiving and stocking merchandise, maintaining accurate product displays and shelf labels, monitoring inventory levels, and assisting customers with locating products.

Essential Duties and Responsibilities

Merchandising and Stocking

• Unload, sort, and stock incoming hardware merchandise in the appropriate locations.
• Replenish shelves and displays to maintain product availability and an organized sales floor.
• Ensure products are properly priced, labeled, and displayed.
• Maintain attractive product presentations and follow merchandising standards.
• Rotate, organize, and face merchandise as needed.
• Identify low-stock items and communicate replenishment needs to the department manager.

Customer Service

• Greet customers and assist them in locating hardware products.
• Answer basic questions about product location, availability, and general use.
• Refer technical questions or requests requiring additional product knowledge to an appropriate associate or manager.
• Maintain a professional, helpful, and courteous attitude toward customers and coworkers.

Inventory and Receiving

• Assist with receiving deliveries and verifying merchandise against packing slips when assigned.
• Report damaged, missing, or incorrect merchandise.
• Assist with inventory counts and investigate discrepancies as directed.
• Follow established procedures for overstock, returns, and misplaced merchandise.
• Help maintain accurate shelf labels and product information.

Teamwork and General Responsibilities

• Work cooperatively with hardware associates, sales staff, receiving personnel, and other departments.
• Follow company policies, attendance expectations, and established work procedures.
• Perform other related duties as assigned.

Requirements

• Ability to stand and walk for extended periods.
• Ability to regularly lift and carry merchandise, with occasional heavier lifting as required by the position.
• Ability to bend, reach, kneel, climb approved step ladders, and move merchandise safely.
• Ability to work in a retail environment that may include varying temperatures, noise, dust, and frequent customer interaction.
• Ability to safely use carts and other approved material-handling equipment.

Pay, Benefits, and Perks:

• Paid time off
• Health Insurance for medical, dental, vision, and prescriptions
• 401K
• Employee discounts on product