Hardware/Software Lab Technician

Hewlett Packard Enterprise; San Diego (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off including 4–12 weeks

13 paid holidays

15 days paid time off

Job summary

HP, Inc. is seeking a Hardware/Software Lab Technician to support engineering partners by executing experiments and developing, monitoring, and analyzing standard and non-standard operations.

The role involves tool and fixture development, process documentation, and applying related software for project success. Responsibilities include maintaining a safe workspace, troubleshooting equipment, and communicating findings to teams.

Qualifications

• BS Degree in Computer Science or equivalent combination of education and experience.
• Ability to use algebraic formulas, decimals and fractions.

Responsibilities

• Wear PPE and maintain safe, organized work areas.
• Troubleshoot and document failures on test equipment and prototypes to component level.
• Set up computer systems to control hardware and software configurations as required per project.
• Prepare technical reports and communicate findings to engineering partners and test technicians.
• Work with autonomy and in a team environment to support engineering partners.

Skills

Strong multitasking

Effective communication

Teamwork

Independent work

Adaptability

MS Office basics

Education

BS Degree in Computer Science or equivalent

Tools

XML

UNIX

C#

C++

TCL

Visual Basic

Python

Image processing software

Job description

Hardware/Software Lab Technician Description - The primary responsibility is to provide support to the engineering partners by executing experiments. Individuals in this position develop, execute, monitor and analyze standard and non-standard operations, tests or experiments frequently working from general objectives. Area disciplines can be writing systems computer science related. Individual will provide technical support to a process/product in respect to feasibility, tool and fixture development, process documentation, and/or the application of associated software and images.

Safety/Ergonomics: Strictly adhere to all safety policies and standard lab procedures Maintains a clean, safe and organized work area Proactively seeks out and takes appropriate action to communicate and correct any potential safety or ergonomic issues in the work area Follow safety procedures, good housekeeping practices and utilize appropriate safety equipment

Product/Process Support: Co-develop implement and maintain processes and solutions as required by engineering for development as well as other WS peers. Technician may asked to use XML, UNIX, C#, C++, TCL, Visual Basic, Python, image processing software or other needed software to meet business needs. Ability to create, write, edit scripts, plot streams, batch files, and software code as needed per project. Modifies accessories and implements electronic, software and/or mechanical modifications to existing equipment and systems utilizing engineering resources as needed. Performs precision alignments and calibrations on whole systems and sub-systems; verifies tool set-ups, relocations and re-configurations. Help troubleshoot and document failures on a wide variety of equipment, test-bed, proto-type units to the component level utilizing various technologies and concepts using standard/non-standard processes and tools. Perform, maintain and set-up computer systems to control equipment sets according to specified configuration requirements for both hardware and software. Troubleshoot computer setups and installations of operating systems.

Communication: Communicate real time failure causes to test technicians, and/or engineers. Ensure effective, two-way communication of issues, concerns, workload, schedules, and all process related activities. Prepare technical reports and communicate findings to partners. Ensures communication to others is clear, concise, tactful and well understood. This includes verbal (person to person, group, and voice mail), written documentation and electronic (e-mail, shared files, etc.) methods to a wide variety of audiences. Ability to recognize and make value added suggestions; i.e., process improvement, test plans, equipment and tools, etc. and follows through to implementation and follow-up. Interacts and communicates with inter-department to share information, coordinate activities, and assist in completion of tasks: i.e., FA Priority Meetings. Provides information on test and test equipment in the area and communicates the process. Communicate with partners on technical issues. Creates Partnerships: Communicates among test techs and engineers. Proactive and able to work with autonomy and in a team environment Resource for test technicians, engineering partners and supervisor.

Minimum Job Requirements

• BS Degree in Computer Science or Equivalent combination of business education and or related experience.
• Demonstrated ability to use algebraic formulas, decimals and fractions.
• Demonstrated ability to plan, organize and schedule tasks to meet partner needs
• Must be able to successfully cope with rapid changes in priority
• Strong multi-tasking skills.
• Must be able to perform operations simultaneously and must be able to switch from task to task upon demand.
• Must be able to work both independently and in a team environment
• Must have effective communication and networking skills.
• Able to work in an ambiguous environment, with little supervision.
• Must know basic Microsoft office software (Word, Excel, Outlook)
• Must have mechanical dexterity, long standing; be able to perform some repetitive tasks.
• Must have some foundation, programming skills.

Essential Job Functions

• Must be able to wear all PPE (personal protective equipment)
• Must be able to distinguish colors
• Must be able to work in sitting positions
• Desired: Prior TIJ knowledge.
• Demonstrated leadership skills.
• Demonstrated attention to detail and follow through.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 13 paid holidays
• 15 days paid time off (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job - Engineering Services

• Schedule - Full time
• Shift - No shift premium (United States of America)
• Travel - No
• Relocation - No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

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