Hardware Sales Associate: Fast-Paced, Customer Focus

Ace-Hardware; Norwich (CT); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Employee discounts on products

Perkspot discounts

Free uniform shirts and vests

Starting at minimum wage

Job summary

Ace Hardware in Norwich, CT is seeking a Sales Associate to deliver excellent customer service, meet sales quotas, and help customers select products and solutions. You will greet customers, answer questions, demonstrate product features, and assist with pricing, discounts, and after-sales services.

You must be able to work in a fast-paced environment and lift up to 50 lbs. Expect two weeks advance scheduling and a team-focused workplace that values reliability and helpfulness.

Qualifications

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• Excellent communication skills and customer service orientation.
• Understanding of the retail sales process.
• Basic math skills.
• Ability to work in a fast-paced environment.
• Flexibility to work various shifts.
• Knowledge of inventory stocking procedures.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Fill customer propane tanks
• Load customer's purchases into their vehicles
• Inventory product in the yard or on the retail floor
• Maintain organization of the yard by operating a forklift or pallet jack

Skills

Retail sales

Sales experience

Communication skills

Customer service

Basic math

Inventory stocking

Forklift operation

Pallet jack

Tools

Forklift

Pallet Jack

Job description

Ace Hardware in Norwich, CT is seeking a Sales Associate to deliver excellent customer service, meet sales quotas, and help customers select products and solutions. You will greet customers, answer questions, demonstrate product features, and assist with pricing, discounts, and after-sales services.

You must be able to work in a fast-paced environment and lift up to 50 lbs. Expect two weeks advance scheduling and a team-focused workplace that values reliability and helpfulness.