Hardware Sales Associate — Customer Champion

Ace Hardware Corporation; Shawnee (KS); On-site; USD 17,000 - 19,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate in Shawnee, KS to assist with receiving, stocking, pricing, and maintaining a clean, inviting store environment. You will deliver personalized service, help customers find products, and support store operations, including front-end duties and merchandising.

The role emphasizes friendly customer interactions, product knowledge, and teamwork within a fast-paced retail setting.

Qualifications

• High School or GED required.
• Retail experience preferred.
• Standing, walking, lifting up to 25lbs and climbing.

Responsibilities

• Provide a positive representation of Westlake Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers and associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint to management.
• Possess strong product knowledge and knowledge of store layout.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High School or GED

Tools

Forklift

Job description

Ace Retail Group is seeking a Sales Associate in Shawnee, KS to assist with receiving, stocking, pricing, and maintaining a clean, inviting store environment. You will deliver personalized service, help customers find products, and support store operations, including front-end duties and merchandising.

The role emphasizes friendly customer interactions, product knowledge, and teamwork within a fast-paced retail setting.