Hardware Retail Sales Expert

Ace Hardware Corporation; Edgewater Estates (NC); On-site; USD 14,000 - 17,000; Full time

Job summary

Ace Retail Group is seeking a Sales Associate to assist with receiving, stocking, pricing, and maintaining merchandise presentation. The role emphasizes friendly customer service and clean store upkeep in a fast-paced retail setting.

Responsibilities include greeting customers, solving problems, maintaining knowledge of products, and supporting store operations, with a focus on accuracy and teamwork. Compensation ranges from $10 to $12 per hour.

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting up to 25lbs.

Responsibilities

• Provide a positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Skills

Customer service

Retail experience

Education

High School or GED equivalent

Job description

Ace Retail Group is seeking a Sales Associate to assist with receiving, stocking, pricing, and maintaining merchandise presentation. The role emphasizes friendly customer service and clean store upkeep in a fast-paced retail setting.

Responsibilities include greeting customers, solving problems, maintaining knowledge of products, and supporting store operations, with a focus on accuracy and teamwork. Compensation ranges from $10 to $12 per hour.