Hardware Engineer

EPITEC; New Albany (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

EPITEC in New Albany, OH seeks a Data Center Infrastructure Technician for on-site support in a 1-year contract with potential extension. The role focuses on maintaining data center infrastructure, incident response, and executing moves and installations in a large-scale enterprise environment.

The candidate should have 1–3+ years of data center experience, strong troubleshooting, documentation, and communication skills, and a bachelor’s degree in a related field or equivalent experience.

Qualifications

• 1–3+ years of data center deployment and maintenance experience.
• Experience with copper and fiber cabling in indoor/outdoor environments.
• Knowledge of LAN/WAN/SAN, firewalls, servers, storage, and DAS.
• Familiarity with EIA/TIA, IEEE, NEC, and ISO standards for data centers and cabling.
• Bachelor's degree or equivalent professional experience.

Responsibilities

• Monitor and respond to onsite operational risks, incidents, and high-priority issues.
• Troubleshoot data center infrastructure problems and manage incident queues.
• Support shift turnover activities, media processing, and vendor escorting.
• Assist with data center and data room power-down events.
• Collaborate with Product Owners, Service Owners, and SMEs to implement infrastructure-related requirements.
• Support OSI Layer 1 infrastructure design, implementation, and documentation.

Skills

Data center infrastructure

Troubleshooting

Documentation

Communication

Team collaboration

Standards knowledge: EIA/TIA/IEEE/NEC/

Education

Bachelor's degree in CS/IS/Networking/Telecom or equivalent

Tools

Windows OS

Linux OS

UNIX

Job description

Location: New Albany, OH

Schedule: Monday-Friday | 7:30 AM-4:00 PM (1st Shift)

Work Arrangement: Onsite

Duration: One-year Contract with potential for extension

About The Role

We are seeking a Data Center Infrastructure Technician to support critical data center operations in a large-scale enterprise environment. This role is responsible for maintaining onsite data center infrastructure, responding to operational incidents, supporting installations and moves, and ensuring the reliability of mission-critical systems. The ideal candidate combines hands-on data center experience with strong troubleshooting, documentation, and communication skills.

Key Responsibilities

• Monitor and respond to onsite operational risks, incidents, and high-priority issues.
• Troubleshoot data center infrastructure problems and manage incident queues.
• Support shift turnover activities, media processing, and vendor escorting.
• Assist with data center and data room power-down events.
• Work closely with Product Owners, Service Owners, and Subject Matter Experts to implement infrastructure-related requirements.
• Support OSI Layer 1 infrastructure design, implementation, and documentation efforts.
  
  

Required Qualifications

• 1-3+ years of experience deploying and maintaining complex data center environments, including new facilities, renovations, or expansions.
• Understanding of copper and fiber optic cabling, including both indoor and outdoor cable plant environments.
• Knowledge of enterprise infrastructure technologies, including:
• LAN, WAN, and SAN environments
• Firewalls
• Windows, Linux, and UNIX servers
• Storage systems
• Wireless technologies
• Distributed Antenna Systems (DAS)
• Familiarity with EIA/TIA, IEEE, NEC, and ISO standards related to data centers and structured cabling.
• Strong troubleshooting, documentation, and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to collaborate effectively with internal teams and external vendors.
• Self-starter with a strong team-oriented mindset.
• Bachelor's degree in computer science, Information Systems, Networking, Telecommunications, or a related field, or equivalent professional experience.
  

Why Join?

• Opportunity to work in a large-scale enterprise data center environment.
• Hands-on exposure to critical infrastructure projects and technologies.
• Collaborative team focused on innovation and operational excellence.
• Potential for contract extension and long-term career growth.
  
  

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