Hardware Customer Service Representative

Landscapers Supply

Easley (SC)

On-site

USD 26,000 - 34,000

Full time

14 days+

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Benefits offered by this job

Health/Dental Insurance

Paid time off

Paid holidays

401(k) matching

Closed on Sundays

Employee discount

Professional development

Opportunities for advancement

Job summary

A regional hardware company located in Easley is seeking a full-time Hardware Customer Service Representative. The role involves providing excellent customer service, assisting customers in finding the right products, and managing store duties such as stock organization and check-outs. Ideal candidates should have basic knowledge of tools and hardware, and possess strong interpersonal skills. This position offers opportunities for professional development and advancement within the company.

Qualifications

Basic knowledge of tools and hardware.
Ability to have positive and friendly interactions with customers.
Ability to be organized and calm in a fast-paced environment.
Ability to have clear communication with colleagues.

Responsibilities

Greet and listen to customers.
Identify needed products and provide professional solutions.
Check out customers at the cash register.
Contact customers for pickup orders.
Stock, organize and clean the Hardware department.
Complete inventory counts while serving customers.

Skills

Customer service skills

Knowledge of tools and hardware

Organizational skills

Clear communication

Job description

Company Overview

We are a fast growing Company with 7 current locations. We are looking for a Hardware Customer Service Representative who wants to grow with us! Our locations are all in the upstate area located in: Seneca, Pendleton, Greenville, Anderson, Easley, Simpsonville and Greer with potential new store locations. We are looking for motivated Hardware Sales Associate in our Easley location that has experience in growing our business while truly has a passion for our Customers.

About Landscapers Supply and Hardware (affiliated with ACE Hardware and True Value Hardware)

At Landscapers Supply, we take pride in revolutionizing the traditional shopping experience for landscaping professionals, weekend warriors, and outdoor enthusiasts. Our stores offer a unique spin on traditional mom-and-pop hardware stores by providing a full line of commercial-grade power equipment, bulk landscaping materials, and a full-service power equipment shop along with a complete line of Hardware. With multiple locations in the Upstate of South Carolina, we cater to homeowners and professionals alike who seek better quality, service, and selection.

Values

ICARE – Integrity First
Committed – Committed to People
Accountability – Accountability Mindset
Results – Results
Exceeds – Exceeds Expectations

Benefits (some benefits may vary based on FT / PT availability)

Health/Dental Insurance
Paid time off
Paid holidays
401(k) matching
Closed on Sundays
Employee discount
Professional development
Opportunities for advancement

Job Description

As our Hardware CSR, you will play a critical role in supporting Landscapers Supply’s ability to serve our customers with the smile and expertise they expect from our stores. As a Hardware Customer Service Representative (CSR) at Landscapers Supply, you are the friendly face and knowledgeable voice our customers rely on. Your role is essential in creating a welcoming experience, providing expert guidance, and ensuring each customer leaves with the solutions they need for their home or professional projects.

Responsibilities