Hardware Customer Experience Specialist

Soelberg's Market; Grantsville (UT); On-site; USD 24,000 - 32,000; Full time

Job summary

Soelbergs Ace Hardware in Grantsville, UT is seeking Ace Associates for versatile, customer-focused roles. You will help customers, operate the POS, stock departments, and support daily store operations to create an exceptional shopping experience.

Roles may switch across store areas based on customer needs and business priorities. Flexible availability for evenings, weekends, and holidays is required to ensure smooth front-end and sales-floor coverage.

Qualifications

• High School Diploma or GED preferred.
• Previous retail, customer service, sales, or cash-handling experience is a plus.
• Hardware or home-improvement experience is helpful but not required.
• Willingness and ability to learn about products, services, and store systems.

Responsibilities

• Proactively greet and engage customers.
• Listen to customer needs and recommend appropriate products and solutions.
• Help customers locate products throughout the store.
• Provide helpful product information and basic guidance when assisting customers.
• Support product lookups and special orders as assigned.
• Create a friendly, helpful, and welcoming experience for every customer.

Skills

Customer service

Cash handling

POS systems

Retail sales

Education

High School Diploma or GED

Tools

POS system

Job description

Soelbergs Ace Hardware in Grantsville, UT is seeking Ace Associates for versatile, customer-focused roles. You will help customers, operate the POS, stock departments, and support daily store operations to create an exceptional shopping experience.

Roles may switch across store areas based on customer needs and business priorities. Flexible availability for evenings, weekends, and holidays is required to ensure smooth front-end and sales-floor coverage.