Hardware Config & Support Engineer — IoT & Networking

VorTek Systems; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Flexible spending account

Job summary

A technology solutions provider in Ohio is seeking an Integrated Solutions & Support Engineer responsible for configuring hardware for customer projects and providing technical support. The ideal candidate will have a Bachelor's degree in a technical field, hardware configuration experience, and strong troubleshooting skills. Responsibilities also include collaboration with internal teams and maintaining documentation. The role offers various benefits, including health insurance and 401(k) matching.

Qualifications

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field; or equivalent practical experience.
• Basic understanding of hardware implementation, networking concepts, and engineering fundamentals.
• Technical troubleshooting experience specific to IoT devices and network configuration.

Responsibilities

• Configure hardware components for implementation projects.
• Assist with testing new devices and vendor selection.
• Collaborate with internal teams on hardware configurations.

Skills

Technical troubleshooting

Communication skills

Hardware configuration

Networking concepts

Task management systems

Microsoft Excel

Education

Bachelor’s degree in Engineering, IT, or related field

Tools

Asana

Zendesk

Confluence

Job description

A technology solutions provider in Ohio is seeking an Integrated Solutions & Support Engineer responsible for configuring hardware for customer projects and providing technical support. The ideal candidate will have a Bachelor's degree in a technical field, hardware configuration experience, and strong troubleshooting skills. Responsibilities also include collaboration with internal teams and maintaining documentation. The role offers various benefits, including health insurance and 401(k) matching.