Hardware

All American Do It Center; Town of Tomah, Northern (WI, KY); Hybrid; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision

Accident insurance

Long and short-term disability

Store discounts

Pet insurance

Job summary

All American Do It Center seeks a hardware team member for full-time service with a focus on customer experience. You will assist customers, guide them to products, and help with quick projects, while upholding store policies and a positive sales floor presence.

The role emphasizes friendly service, problem solving, and clear communication within a team environment. Benefits include medical, dental, vision, and discounts.

Qualifications

• Prefer 1-2 years' hardware or handyman background.
• High School diploma preferred; no experience required.
• Strong problem solving, communication, and customer service skills.

Responsibilities

• Provide excellent customer service.
• Greet customers entering the store.
• Help customers find the location of products.
• Help customers figure out quick projects and supplies needed to get them done.
• Answer customers' questions and provide information on company policies.
• Answer phones as instructed and help customers over the phone as needed.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Perform other duties and tasks as assigned.
• This position reports to the Store Manager

Skills

Customer service

Communication

Problem solving

Detail oriented

Team player

Education

High School diploma

Job description

Description

We are looking for an individual with general handyman or hardware store experience to become our hardware team member. This is a full-time position with comprehensive benefits choices including medical, dental, vision, accident, long and short-term disability, store discounts, pet insurance. We have an excellent team environment with a people first commitment.

Hours: Weekends from 8-5 and during the week 10-7. Consistent schedule.

Objective of Position

Hardware Team Members are responsible for a positive sales floor customer experience. This position will utilize our customer service guidelines during the entire sales process, from entering the store, providing product information and ensuring the customer leaves our store satisfied.

Essential Functions

• Provide excellent customer service


• Greet customers entering the store


• Help customers find the location of products


• Help customers figure out quick projects and supplies needed to get them done


• Answer customers' questions and provide information on company policies


• Answering phones as instructed and help customers over the phone as needed


• Maintain clean and orderly checkout areas and complete other general cleaning duties


• Perform other duties and tasks as assigned


• This position reports to the Store Manager

Requirements

Job Qualifications

• Qualifications- prefer 1-2 years' experience in hardware or handyman type background


• Education Qualifications- prefer High School diploma but no experience required


• Skills- Problem solver, detail-oriented, outstanding customer service skills, excellent communication skills, actively looks for ways to help people

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member is required to stand and use a computer workstation, walk, use hands and fingers, handle, or feel objects, tools or controls; reach with hands and arms, climb stairs; balance, bend, stoop, kneel, crouch or crawl, talk and hear. The team member may occasionally have to lift and/or move up to 100 pounds, frequently have to lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

This job generally operates in an inside store environment with occasionally working outside.