Hardlines Sales Specialist

D&B Supply; Baker City (OR); On-site; USD 17,000 - 25,000; Full time

Job summary

D&B Supply in Baker City, Oregon, is seeking a reliable Retail Sales Associate to join our team. The role focuses on direct customer service on the sales floor, assisting with carry-outs, stocking, and restocking across automotive, electrical, plumbing, housewares, and more.

You will sell merchandise, share product knowledge, and assist customers with special orders, while helping with inventory and merchandising standards.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Must have knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Ability to work as part of a team.
• Exposure to visual merchandising and product placement techniques is desired.

Responsibilities

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Skills

Horses and tack

Retail sales techniques

Follow instructions

Count and verify numbers

Customer service resolution

Teamwork

Visual merchandising exposure

Education

High School Diploma or GED

Job description

D&B Supply in Baker City, Oregon, is seeking a reliable Retail Sales Associate to join our team. The role focuses on direct customer service on the sales floor, assisting with carry-outs, stocking, and restocking across automotive, electrical, plumbing, housewares, and more.

You will sell merchandise, share product knowledge, and assist customers with special orders, while helping with inventory and merchandising standards.