Hardlines Associate - Customer Service & Merchandising

C-A-L Ranch Stores; Ely (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

PTO

Employee discount

Job summary

C-A-L Ranch Stores is seeking a customer-focused retail associate to greet shoppers, answer questions, stock shelves, and support store merchandising in Ely, NV. You will handle daily housekeeping, operate the POS, and assist in freight processing while representing company standards.

Responsibilities include answering phones, maintaining product knowledge, and communicating across departments to ensure a smooth shopping experience for guests.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Skills

Communication

Interpersonal skills

Adaptability

Computer skills

Retail concepts

Attention to detail

Tools

POS system

Job description

C-A-L Ranch Stores is seeking a customer-focused retail associate to greet shoppers, answer questions, stock shelves, and support store merchandising in Ely, NV. You will handle daily housekeeping, operate the POS, and assist in freight processing while representing company standards.

Responsibilities include answering phones, maintaining product knowledge, and communicating across departments to ensure a smooth shopping experience for guests.