Hardlines Associate

C-A-L Ranch Stores; Ely (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Coastal Farm is seeking a customer-focused associate in Ely, NV. You will greet customers, answer questions, locate products, and support floor merchandising and housekeeping. You will also maintain product knowledge and stay informed about current promotions.

Daily duties include answering calls, communicating with team via radio, and assisting in other departments as needed. Strong communication and attention to detail are essential.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with computer systems and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain constant radio communication with associates.
• Have comprehensive knowledge of Coastal Farm product lines.
• Keep abreast of product knowledge and promotions.
• Assist in floor moves, merchandising, display maintenance and housekeeping.
• Help in other departments when needed.
• Perform daily cleaning and maintenance of department areas.
• Take on other duties as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

POS system familiarity

Retail knowledge

Attention to detail

Tools

POS software

Job description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Essential Duties And Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties And Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.