Maintenance Manager

JLL; South San Francisco (CA); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental & vision care

Parental leave

Paid time off

Daily Pay

Job summary

JLL is seeking a Hard Services Manager for a cutting-edge life science campus in South San Francisco, CA. You will oversee the operation of critical HVAC, electrical, and lab systems, acting as the technical liaison between the client, vendors, and internal teams to deliver reliable, compliant facilities services.

You will lead a team of technicians and engineers, manage budgets and capital projects, and ensure safety and regulatory adherence across BAS, GMP, and FDA-related environments.

Qualifications

• Bachelor's degree in Engineering, Facilities Management, or related field.
• 5+ years in facilities maintenance with at least 2 years in a leadership role.
• Experience with life science facilities, hospitals, data centers, or pharma manufacturing.
• Knowledge of BAS, energy management, and preventive maintenance practices.

Responsibilities

• Lead and mentor a team of maintenance technicians and engineers.
• Oversee preventive and corrective maintenance programs for hard services including HVAC, electrical, and lab support equipment.
• Manage vendor relationships and contractor performance ensuring regulatory compliance.
• Develop and monitor operational budgets and implement cost-saving initiatives.
• Coordinate capital improvement projects from planning through execution.
• Conduct facility inspections and system assessments for performance improvements and energy efficiency.
• Respond to emergencies with timely, technically sound solutions.
• Maintain thorough documentation using CMMS and related records.
• Collaborate with Environmental Health & Safety teams to follow safety and regulatory requirements.

Skills

Leadership

Facilities operations

BAS knowledge

Budget management

Vendor management

Education

Bachelor's degree in Engineering or related field

Tools

CMMS (SAP)

Building automation systems

Job description

Hard Services Manager - JLL

JLL empowers you to shape a brighter way. Our people are shaping the future of real estate by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.

What this job involves

As a Hard Services Manager on a cutting‑edge life science campus, you will drive the seamless operation of critical mechanical, electrical, and plumbing systems that keep advanced research and development facilities running at peak performance. You will be the technical liaison between our client, vendors, and internal teams, building trusted relationships while delivering innovative solutions that support world‑class scientific research.

What your day-to-day will look like

• Lead and mentor a team of maintenance technicians and engineers, fostering a culture of continuous learning and collaborative problem‑solving.
• Oversee preventive and corrective maintenance programs for all hard services, including HVAC, electrical distribution, emergency generators, chillers, boilers, building automation systems, and critical laboratory support equipment.
• Manage vendor relationships and contractor performance, ensuring all work meets stringent life science facility requirements, safety standards, and regulatory compliance including FDA, ISO, and biosafety protocols.
• Develop and monitor operational budgets, track key performance indicators, and implement cost‑saving initiatives while maintaining the highest standards of system reliability and uptime.
• Coordinate capital improvement projects from planning through execution, serving as the technical expert and client advocate to ensure seamless integration with ongoing operations.
• Conduct regular facility inspections and system assessments, identifying opportunities for performance optimization, energy efficiency improvements, and proactive equipment replacements.
• Respond to emergency situations and system failures with urgency and technical expertise, implementing solutions that minimize impact to critical research operations.
• Maintain comprehensive documentation, including maintenance records, equipment inventories, standard operating procedures, and compliance reports using CMMS.
• Collaborate with Environmental Health & Safety teams to ensure all maintenance activities align with laboratory safety protocols, chemical handling requirements, and environmental regulations.

Required qualifications

• Bachelor's degree in Engineering, Facilities Management, or related technical field, or equivalent combination of education and experience.
• 5+ years of hands‑on facilities maintenance experience with at least 2 years in a leadership role overseeing hard services operations.
• Demonstrated hands‑on expertise with complex mechanical and electrical systems in mission‑critical environments such as life science facilities, hospitals, data centers, or pharmaceutical manufacturing.
• Strong knowledge of building automation systems (BAS), energy management, and preventive maintenance best practices.
• Proven ability to lead, develop, and retain high‑performing technical teams while fostering a culture of collaboration and continuous improvement.
• Experience managing operational budgets, capital projects, and vendor contracts with strong financial acumen.

Preferred Qualifications

• Experience managing facilities supporting life sciences, aerospace, cosmetics, food/beverage, or regulated industries.
• Experience with computerized maintenance management systems (CMMS) such as SAP or similar platforms.
• Understanding of FDA regulations, Good Manufacturing Practices (GMP).

Location

South San Francisco, CA (On‑site)

Estimated compensation

110,000.00 - 135,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive medical, dental & vision care
• Paid parental leave at 100% of salary
• Paid time off and company holidays
• Early access to earned wages through Daily Pay

Additional Information

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For any required accommodations, please contact [e-mail].