Hanger - Textiles

Goodwill Industries of Dallas, Inc.; Rock Wall (NM); On-site; USD 17,000 - 24,000; Full time

Job summary

Goodwill Industries of Dallas, Inc. is seeking an Entry-level Textile Hanger in Rockwall, TX to support donation processing and merchandising operations. You will hang textile goods, sort donations, and maintain a clean, organized processing area as part of daily duties.

The role requires basic customer service, attention to detail, and the ability to read and understand English. This entry-level position offers daytime shifts and a supportive team environment within a retail setting.

Qualifications

• Ability to adhere to Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to react calmly and respond to emergency situations.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to read, write, speak and understand the English language.
• Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).

Responsibilities

• Sort, box, and label hangers by type.
• Hang garments in a timely manner to maintain prescribed production level.
• Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures.
• Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
• Keep production area clean and safe.
• Maintain a well‑groomed appearance and appropriate dress code including name badge.
• Assist in textile color rotation per established procedure.
• Direct customers to proper area and provide general information as requested.
• Stay alert and watch out for shoplifting; notify store management on suspicious activity.
• Refer all customer complaints to management in a timely manner.
• React calmly and respond to emergency situations.
• Perform other duties as assigned by the Team Leader and Assistant Team Leader.

Skills

Customer service

Retail knowledge

Emergency response

Reading & writing English

Job description

Job Details

Level: Entry, Job Location: ROCKWALL, TX 75032, Position Type: Full Time, Salary Range: $14.75 Hourly, Job Shift: Day.

Summary

Under the direction of the Team Leader and Production Team Lead, the textile hanger is responsible for hanging textile goods. This includes sorting donations and maintaining the processing area in a clean and orderly fashion.

Essential Functions / Duties

1. Sort, box, and label hangers by type.
2. Hang garments in a timely manner to maintain prescribed production level.
3. Place and present all merchandise on appropriate racks in accordance with merchandising policies and procedures.
4. Rotate stock on a timely basis and in accordance with established procedures; bring stock to sales floor in a timely manner.
5. Keep production area clean and safe.
6. Maintain a well‑groomed appearance and appropriate dress code including name badge.

Additional Functions / Duties

1. Assist in textile color rotation per established procedure.
2. Direct customers to proper area and provide general information as requested.
3. Stay alert and watch out for shoplifting; notify store management on suspicious activity.
4. Refer all customer complaints to management in a timely manner.
5. React calmly and respond to emergency situations.
6. Perform other duties as assigned by the Team Leader and Assistant Team Leader.

Qualifications / Competencies

• Ability to adhere to the organization’s Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to react calmly and respond to emergency situations.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to read, write, speak and understand the English language.
• Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).

Special Conditions of Employment

(e.g. physical or environmental requirements, irregular work schedule, required license or certification, background check)

Physical and Environmental Requirements

1. Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 40 pounds.
2. Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
3. Standing and walking for long periods of time.
4. Ability to stoop, bend, kneel, push, and pull.
5. Sufficient mobility to turn side to side and the ability to lean and remove items from containers.
6. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).